Medical Receptionist

Job Title: Medical Receptionist

Location: Vedanta Hospital, 1st Floor, Near Vedanta Institute of Medical Sciences, Commerce Six Rd, Swastik Society, Navrangpura, Ahmedabad, Gujarat 380009

Job Type: Full-Time

Experience : Min. 1 to 2 Years
Reports To: Admin Executive, Admin Officer, Facility Manager

Job Summary:

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a crucial role in creating a welcoming and efficient front office environment. You will be responsible for greeting patients, managing phone calls, scheduling appointments, and maintaining accurate patient records.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Answer and manage incoming calls; route calls to appropriate personnel
• Schedule, reschedule, and confirm patient appointments
• Verify and update patient information and insurance details
• Collect co-pays and other patient payments; issue receipts
• Maintain the cleanliness and organization of the reception area
• Coordinate patient flow by notifying healthcare providers of patient arrivals
• Handle patient inquiries and resolve or escalate issues as needed
• Assist with administrative tasks such as filing, scanning, and faxing
• Support clinical staff with various clerical duties as assigned

Qualifications:

• Any Graduate
• Previous experience in a medical office or healthcare setting highly desirable
• Strong customer service and interpersonal skills
• Excellent verbal and written communication skills
• Proficiency in using electronic health records (EHR) systems and basic office software

Work Environment:

• Typically a medical office or clinic setting
• May require long periods of sitting, computer use, and interaction with patients
• Occasional need to handle stressful or emergency situations with professionalism

Requirement

* Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.

* Regular updates to be provided to the team members.

* Ensuring that the team is skilled, competent and motivated to perform its duties.

* Ensure adequate manpower at all counters

Job Types: Full-time, Permanent

Schedule:

• Day shift

Skills:

• Customer service (required)
• Typing
• Phone etiquette
• Administrative experience
• Organizational skills

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person