Medical Administrator

Role & responsibilities

Patient Coordination

• Schedule and confirm patient appointments, surgeries, and procedures
  
• Maintain accurate patient registration and intake processes
  
• Assist with admission and discharge procedures
  

Medical Records Management

• Ensure accurate and timely data entry of patient information
  
• Maintain confidentiality and comply with HIPAA and data protection regulations
  
• Manage filing, retrieval, and archiving of patient records (electronic and physical)
  

Administrative Support

• Answer phones, respond to emails, and greet patients
  
• Prepare correspondence, reports, and documents
  
• Manage office supplies and equipment
  

Billing and Insurance

• Verify patient insurance and assist with pre-authorizations
  
• Process billing and coding information for services rendered
  
• Coordinate with finance departments for payments and claims
  

Compliance and Quality Assurance

• Ensure all administrative operations follow hospital policies and regulatory standards
  
• Support audits, accreditation, and quality control procedures
  

Team Collaboration

• Liaise with doctors, nurses, allied health professionals, and external partners
  
• Support onboarding of new staff with administrative processes
  
• Attend and contribute to team meetings and training sessions

Preferred candidate profile

• Required:

  
  
• Diploma or Bachelor's degree in Healthcare Administration, Business, or a related field
  
• Proficiency in hospital management systems (e.g., EPIC, Cerner)
  
• Strong organizational and multitasking skills
  
• Excellent written and verbal communication skills
  
• Knowledge of medical terminology and healthcare procedures
  

• Preferred:

  
  
• Experience in a medical or hospital administrative role
  
• Certification in Medical Administration or Health Information Management
  
• Familiarity with insurance and medical billing pra