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2.0 - 5.0 years
6 - 9 Lacs
Noida
Hybrid
Job Description: Proficiency in Chinese Language: Job Role: HSK level 4 certification is the minimum requirement for this role: Assist Adobe's resellers/retailers in Americas/APAC and help them to effectively resolve issues via Phone, Emails, and chats. Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes You work with: Sales team and Sales Operations professionals in Americas and APAC Various business teams within Adobe Adobes retailers/resellers from across Americas Global Sales Operations Centre Learning: Core business operations and go-to-market strategy Understand processes, systems, policies & business Interaction with market and customers directly Cross-cultural collaboration Skills Development: Practice language daily. Written and oral. Problem solving Team Player Business Comprehension skills Expectations Are self-motivated and eager to learn Adapt quickly to changing priorities and Adobe Partner needs Have a clear, professional, and informative communication style Thrive in a dynamic and collaborative environment and are comfortable with ambiguity Ability to work with people from across countries Ability to learn MS excel and translation Career Path Customer Support Management Operations Management Program Management Business Analysis System Analysis
Posted 1 week ago
5.0 - 10.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Job Title: Chinese Translator/Mandarin Translator(RSM) Looking for a Chinese Translator/Mandarin Translator who will be responsible for translating and interpreting programs, procedures, and policies and explaining the same to Indian Mangers. The role involves coordinating with Chinese managers and Indian cross-functional teams. The ideal candidate should possess outstanding leadership, strong communication and management skills Qualifications and Experience: - University degree or equivalent through experience and professional certification. - 5+ years of expertise in Chinese/Mandarin language - Outstanding verbal, written, and interpersonal communication abilities. - Proven capability to direct and manage initiatives, provide assistance, and generate value. Responsibilities: - Coordinate with cross-functional teams on project requirements, standards and deadlines and explain the same to Indian Managers - Interpret between Chinese Managers & Indian Managers. - Coordinating with Chinese managers and Indian cross-functional teams. - Outstanding Leadership - Strong Communication skills - Management skills
Posted 1 week ago
2.0 - 4.0 years
7 - 10 Lacs
Gurugram
Work from Office
About the Opportunity: Role: Business Development Associate Level: Senior Executive Location: Gurgaon Reporting to: Zonal Manager About the function : MakeMyTrip's International Hotels is a crucial segment of the Hotel Supply function, focused on managing hotels located outside of India's borders. The team specializes in catering to diverse destinations and markets worldwide, ensuring exceptional service and accommodation experiences. About the role: As a Business Development Associate, your key objective is to grow the coverage and quality of the MakeMyTrip Group's hotel supply network. You will manage a large portfolio of emerging hotel partners and assist in partnership-related functions at scale. What you'll be doing : Engaging with new or potential hotel partners to encourage them to complete their online listings. Creating new hotel profiles and supporting the maintenance of static and dynamic content through our internal system. Collaborating with partners who are a part of the portfolio of hotels by providing expertise, metrics, analysis, and recommendations based on industry best practices. Training partners and keeping them abreast on our technologies, tools, extranet, and business models. Familiarizing hotel partners with various sales channels and guiding them on how to maximize sales through them. Networking, initiating deals, negotiating, and closing partnerships with our partners. Demonstrating meticulous attention to detail. Investigating and troubleshooting customer issues related to market supply, ensuring prompt resolution. Qualification & Experience : Graduation or Master's degree with 2-3 years of experience in the internet or e-commerce industry. Key success factors for the role: Strong analytical skills, with the ability to collect, organize, analyze, and share significant amounts of information while maintaining attention to detail and accuracy. Good personal and interpersonal skills, allowing effective interaction with a diverse group of individuals and helping to build strong partnerships with other teams and departments. Able to work well under pressure in a competitive industry or a rapidly changing environment.
Posted 1 week ago
10.0 - 15.0 years
19 - 20 Lacs
Noida
Work from Office
Troubleshooting technical issues directly with customers with various technical skill levels Diagnosing and resolution of reported service faults Engaging with customers directly to quickly get to the root of their problem
Posted 1 week ago
0.0 - 1.0 years
7 - 9 Lacs
Gurugram
Remote
Job Title: Customer Service Executive Courier Track & Trace (Mandarin + English) | Work from Home Job Location: Remote (Work from Home) Job Type: Full-Time Job Description: We are looking for enthusiastic and customer-centric individuals to join our team as Customer Service Executives for our Courier Track and Trace services. The ideal candidate will be proficient in Mandarin (B2/C1 level) and English , with a strong commitment to delivering exceptional customer support. Key Responsibilities: Handle customer queries related to courier tracking and delivery status through calls, chats, or emails. Provide accurate information and resolve issues in a timely and efficient manner. Maintain high levels of customer satisfaction with a problem-solving and empathetic approach. Adhere to quality standards and processes during customer interactions. Manage queries in both Mandarin and English effectively. Work in rotational shifts and maintain flexibility for rotational weekly offs (2 days off/week) . Eligibility Criteria: Education: Graduate / Undergraduate (both can apply) Experience: Freshers and experienced candidates are welcome Language Proficiency: Mandarin (B2/C1) and English (spoken and written) Location: PAN India (Remote) Work Schedule: 5 days working 2 rotational offs Rotational shifts Key Skills: Excellent communication in Mandarin and English Strong problem-solving and interpersonal skills Customer-first attitude Ability to work independently in a remote setup Prior customer service experience is an added advantage Join us and be part of a fast-paced, customer-focused team where your communication skills and dedication can make a real impact.
Posted 3 weeks ago
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