The cleaned title from the provided string is AVP Operations & Brand Standards . The Indian Hotels Company Limited (IHCL)

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As the Brand Director for am & Stays Trails, your primary responsibility is to oversee brand standards and new openings across all locations. You will be tasked with establishing and maintaining brand standards, ensuring operational excellence, and driving Net Promoter Scores (NPS) throughout the properties. Your role will involve formulating and implementing a strategic expansion and brand-building plan that aligns with the overall strategic goals of IHCL. You will provide operational leadership and mentorship to General Managers and Assistant Directors to ensure the consistent delivery of high-quality services. Key functional competencies required for this role include a deep understanding of brand standards in the hospitality industry, proficiency in budgeting and cost management, knowledge of HR practices, training methodologies, and sustainability initiatives. Strong written and verbal communication skills, computer proficiency, equipment management, and a focus on safety and hygiene practices are also essential. In terms of behavioral competencies, you should possess strategic thinking abilities, an analytical approach to problem-solving, coaching and mentoring skills, team-building capabilities, interpersonal effectiveness, result orientation, customer-centric mindset, crisis management skills, strong decision-making abilities, and a commitment to mutual respect. Your responsibilities will involve conducting competition analysis, developing tactical strategies, and maintaining a leading market share. You will be required to review financial performance, collaborate with the Business Development Team to enhance the openings pipeline, and devise strategic brand-building initiatives. Additionally, you will oversee local supply chains, coordinate staffing processes with anchor hotel General Managers, ensure statutory compliance, engage in environmental conservation efforts, and implement brand standards and SOPs at each property. Regular visits to clusters will be necessary to ensure compliance with set standards and to create unique guest experiences. Furthermore, you will be responsible for generating leads, developing Project Improvement Plans (PIP) for properties, overseeing renovation projects, and managing relationships with bungalow owners and partners. In summary, as the Brand Director for am & Stays Trails, you will play a crucial role in upholding brand standards, driving operational excellence, fostering customer loyalty, and ensuring the strategic growth of the brand in alignment with IHCL's overall objectives.,

Posted 1 week ago

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