Territory Manager-Personal Loan (DSA) IDFC FIRST Bank

5.0 - 9.0 years

0 Lacs

raipur

On-site

The Territory Manager-Personal Loan (DSA) will be responsible for managing channels in the market and acquiring business from them. You will play a key role in ensuring a high-quality portfolio by minimizing delinquency and rejection rates. It is essential to have extensive knowledge and understanding of retail assets, products, operations, and current market trends. As a Territory Manager, you will be required to identify changing market trends, develop channels for acquiring business, and provide excellent customer service. You will also be expected to recommend improvements to processes and policies within the Retail Banking business to enhance operational efficiencies and customer service quality. Moreover, part of your role will involve mentoring and coaching senior team members to instill values of customer centricity, innovation, compliance, and integrity. Creating an environment that encourages automation and digital enablement to meet customer needs holistically will be crucial. Additionally, attracting and retaining top talent to support the bank's rapid growth targets will be a key focus. Overall, the Territory Manager-Personal Loan (DSA) role is dynamic and requires a proactive approach to channel management, portfolio quality, market trends, customer service, process improvements, talent management, and digital enablement.,

Posted 4 days ago

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State Head-Cross Sell (SME Loans) IDFC FIRST Bank

5.0 - 10.0 years

0 Lacs

coimbatore, tamil nadu

On-site

The role of State Head - Cross Sell (SME Loans) in the SME Loans department involves sourcing loans from the market through DSAs/DSTs and existing channel partners to build a quality portfolio. As a State Head, you will manage a team, cultivate strong relationships, promote cooperation, and communicate effectively across various mediums. It is essential to adhere to the bank's policies and guidelines while carrying out these responsibilities. Your execution of tasks should support sales objectives while mitigating risks to contribute to the bank's overall goals. Your main responsibilities will include sourcing and managing channels in the market to acquire business, maintaining a high-quality portfolio by minimizing delinquency and rejection rates, possessing extensive knowledge of retail assets, products, operations, and market trends, identifying market trends and developing channels for business acquisition, and delivering excellent customer service. You will also be expected to suggest enhancements to processes and policies in Retail Banking to enhance operational efficiencies and customer service quality. To qualify for this role, you should hold a Graduation degree in any field and a Post-graduation degree in MBA or PGDM. Additionally, you should have 5-10 years of relevant experience in the industry.,

Posted 1 week ago

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