Manager - DSMG - BL, PL, UCL & LAP - X Bucket

Tata Capital

3 - 6 years

5 - 8 Lacs

Guwahati

Posted:3 days ago| Platform:

Apply

Skills Required

docker amazon ec2 java devops aws kubernetes github maven amazon rds javascript ansible route3 git iam linux jenkins mysql shell scripting amazon cloudwatch

Work Mode

Work from Office

Job Type

Full Time

Job Description

1 Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
2 Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it
3 Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
4 Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers
5 Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
6 Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
7 Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
8 Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
9 Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA
10 Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts
11 Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company

Educational Qualification

More Jobs at Tata Capital

Customer Service Executive

Trichy, Chennai, Madurai, Salem, Tirupur/Tiruppur, Coimbatore

Experience: Not specified

INR 3 - 6 Lacs

Customer Service Executive

Madurai

Experience: Not specified

INR 3 - 6 Lacs

Customer Sales Executive

Giridih

Experience: Not specified

INR 3 - 8 Lacs

Customer Sales Executive

Dibrugarh

Experience: Not specified

INR 3 - 8 Lacs

Collections Manager

Ahmedabad

3 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Java Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.