Manager - Auto Claims

The ideal candidate for this role will be responsible for meeting all Key Performance Indicators (KPIs) of the team and yourself, ensuring a high closing ratio. You will be required to negotiate with dealers, handle large value claims efficiently, and minimize cost wastage. Conducting workshops and providing regular training on claims policies will be crucial aspects of this position to ensure faster settlements with a high settlement ratio of 97% and an investment ratio of 3%. Key Accountabilities/Responsibilities: - Achieving team KPIs and personal targets for closing ratio - Negotiating effectively with dealers to ensure favorable outcomes - Handling large value claims with precision and attention to detail - Implementing cost-saving measures to avoid unnecessary wastage - Conducting workshops and training sessions on claims policies - Facilitating faster and efficient settlements to maintain a high settlement ratio of 97% - Maintaining an investment ratio of 3% to support business growth Experience: The ideal candidate should have 3-5 years of experience in Motor Claims and Body Paint Workshop, demonstrating a strong understanding of the industry and proven track record of successful claims management. Education: - Preferably holds a Diploma in Automobile Engineering - Graduated in Mechanical Engineering - Graduated in any discipline with prior experience in claims management If you meet the above requirements and are looking to advance your career in the field of claims management, we encourage you to apply for this exciting opportunity.,