Managed Service Operations Analyst II

As a Managed Service Operations Analyst II at FIS, you will be responsible for working on CDO / CLO Products, conducting end-to-end cash reconciliation for CLO deals, investigating cash breaks, and collaborating with functional teams. You will also be involved in preparing reports for internal and external reporting, circulating manual documents, and forming partnerships with clients oversight & control groups, trading desks, and client services to ensure adherence to Standard Operating Procedures, Risk & Control Framework, and Service Level Agreements. Continuous improvement of services, control environment, and client experience will be a key focus, promoting a "we challenge" mindset. The ideal candidate for this position should hold a Bachelor's Degree in Commerce with 5-8 years of experience in financial services, preferably Syndicate loan operations (CDO/CLO). A good understanding of cash flow and reconciliation, along with domain knowledge of financial products like Syndicate Loans, CLO, CDO, Bonds, Bank loans, and MBS is mandatory. Hands-on experience in reconciliation (Cash, Stock), trade processing, and settlements is required, as well as a strong understanding of Capital markets, Reconciliation (Assets, Cash), Portfolio Accounting, and Security Setups. Excellent written and verbal communication skills are essential for effective collaboration. Additional qualifications that would be considered a plus include experience in Automation Projects, migration and onboarding of new clients, conducting projects for process improvement, in-depth knowledge of Syndicate Loan and Capital Market, and familiarity with tools such as Power BI, Power Query, and automation tools and methodologies. FIS offers a multifaceted job role with a high degree of responsibility, providing a broad spectrum of opportunities for professional education and personal development. As a part of FIS, you can expect a competitive salary and benefits, along with access to a variety of career development tools, resources, and opportunities. FIS, with a 50-year history in the financial services industry, is the world's largest global provider dedicated to financial technology solutions, serving clients across banking, capital markets, retail, and corporate sectors worldwide. Headquartered in Jacksonville, Florida, FIS has over 53,000 employees globally, serving more than 20,000 clients in over 130 countries. FIS is a Fortune 500 company and a member of the Standard & Poor's 500 Index. FIS is deeply committed to safeguarding the privacy and security of all personal information processed to provide services to clients. For specific details on how FIS ensures the protection of personal information online, please refer to the Online Privacy Notice available on the FIS website.,