6 Lync Server Jobs

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft PowerShell, Microsoft 365 Security & Compliance Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Assist clients in troubleshooting and resolving technical issues. Collaborate with cross-functional teams to ensure smooth system operations. Provide technical support and guidance to clients. Identify and analyze system or application issues and propose solutions. Document and maintain accurate records of client interactions and resolutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365, Microsoft PowerShell, Microsoft 365 Security & Compliance. Strong understanding of system architecture and design principles. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL framework and best practices. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft 365. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : Microsoft PowerShell Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Assist clients in troubleshooting and resolving technical issues. Collaborate with cross-functional teams to ensure smooth system operations. Provide technical support and guidance to clients. Identify and analyze system or application issues and propose solutions. Document and maintain accurate records of client interactions and issue resolutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365, Microsoft 365 Security & Compliance. Good To Have Skills:Experience with Microsoft PowerShell. Strong understanding of Microsoft 365 security and compliance features. Knowledge of Microsoft 365 administration and configuration. Familiarity with troubleshooting Microsoft 365 applications and services. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft 365. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Provide hardware / software / network problem diagnosis / resolution via telephone for customer s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User Access and Exit controls. Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumventions. Work closely with helpdesk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork. Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. Perform effectively as a project leader or project team member as required for helpdesk projects and internal assignments. Willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Troubleshooting mobile devices (knowledge of AirWatch/Mobile Iron/Blackberry/Good for Enterprise is a plus) Willing to work in different shifts and national holidays as required by Operations. Roles and Responsibilities: Experience in Helpdesk Support/IT Support Experience in handling ticketing tools like ServiceNow, Jira, Required Skills: Basic knowledge in IT Basic knowledge in Windows Operating systems,Clients: Windows8, Windows7, Windows 10, Servers: Windows 2008, Windows 2003, Windows 2000, Remote desktop connectivity applications (TeamViewer, LiveMeeting, Windows Remote Assistance Basic Knowledge of Lync and OCS Basic Knowledge in MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet browsers (e.g. Explorer, Chrome, Firefox), Anti-virus and firewall software, PC Hardware knowledge, Desktop,Laptop, Peripheral devices (printers, scanners), Mobile devices and OS (iOS/Android/Windows)

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Microsoft 365 Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to help clients implement effective solutions. You will understand and translate customer needs into business and technology solutions, drive discussions and consult on transformation, the customer journey, functional/application designs, and ensure technology and business solutions represent business requirements. Your typical day will involve providing consultative services, understanding customer needs, driving discussions, and ensuring the implementation of effective solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with clients to understand their business and technology needs. Translate customer requirements into functional/application designs. Consult on transformation and the customer journey. Ensure technology and business solutions align with business requirements. Provide expertise in Microsoft 365 integration and implementation. Stay updated with the latest industry trends and best practices. Assist in troubleshooting and resolving integration issues. Collaborate with cross-functional teams to deliver successful integration projects. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365. Good To Have Skills:Experience with Microsoft PowerShell, Microsoft 365 Security & Compliance. Strong understanding of business and system integration principles. Experience in translating customer needs into functional/application designs. Knowledge of Microsoft 365 integration and implementation best practices. Familiarity with troubleshooting and resolving integration issues. Ability to collaborate effectively with cross-functional teams. Excellent communication and presentation skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft 365. This position is based in Gurugram. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Microsoft 365 Good to have skills : Microsoft PowerShell Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to help clients implement effective solutions. You will understand and translate customer needs into business and technology solutions, drive discussions, and consult on transformation, the customer journey, functional/application designs, and ensure technology and business solutions represent business requirements. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement integration solutions for clients. Collaborate with cross-functional teams to ensure successful project delivery. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365. Good To Have Skills:Experience with Microsoft PowerShell. Strong understanding of cloud-based integration technologies. Experience in designing and implementing scalable integration solutions. Knowledge of API integration and data mapping techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft 365. This position is based at our Noida office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Microsoft 365 Good to have skills : Microsoft PowerShell, Microsoft 365 Security & Compliance Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to help clients implement effective solutions. You will understand and translate customer needs into business and technology solutions, drive discussions, consult on transformation, the customer journey, functional/application designs, and ensure technology and business solutions represent business requirements. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement integration solutions for clients. Collaborate with cross-functional teams to ensure successful project delivery. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365. Good To Have Skills:Experience with Microsoft PowerShell, Microsoft 365 Security & Compliance. Strong understanding of cloud-based integration technologies. Experience in designing and implementing scalable integration solutions. Knowledge of API integration and data mapping techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft 365. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education