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5.0 - 7.0 years
10 - 12 Lacs
Bengaluru
Hybrid
Opportunity Overview As a Platform Specialist Team Lead at ZeroFOX, you will join a team of highly skilled individuals working to prevent cyber attacks for enterprise-level commercial and government customers. Using our proprietary hybrid intelligence platform, this role specifically focuses on supporting existing customers by providing detailed analysis and contextualization regarding a variety of cyber risks. You will have the opportunity to research these risks, develop notification and alert packages, and present your findings to customers. Your goal: Keep our customers safe with detailed threat intelligence information, and present findings in a professional manner. Responsibilities: Analyze large volumes of data for customer-related risks. Create risk notification and alert packages for customers. Interface with customers and stakeholders to provide analysis reports and details. Support and respond to customer requests for further information and analysis. Responsible for communications with the customers including: phone, video, email, and authoring reports. Triage alerts for customers to give real time intelligence. Act as an escalation point for Tier 1 alert analysis, platform configuration, and trend analysis; Managing the team based on metric driven outcomes Serve as a resource for the Account Management team to explain the managed service. Act as a customer advocate internally, working across appropriate teams to solve customer challenges Support team productivity and outputs during assigned shifts. Identify opportunities for process improvement and efficiency. Provide coaching, training, and mentorship to team members. Act as a liaison between team members and upper management. Conduct regular performance evaluations and provide feedback to team members. Provide regular updates and reports on team progress to upper management. Requirements: Attention to detail Experience working in a team environment and responsible for certain aspects of service delivery Ability to lead a team and be a point of contact as a subject matter expert Knowledge of the cyber threat environment including how the following sources of data enable cyber operations: major social networks (knowledge of emerging networks a big plus); dark web; domain abuse; analyze security incidents, such as account breaches, unauthorized access, or malicious content etc. Superior research and analysis skills Ability to convey complex ideas, trends, and information in a simple way (a writing sample will be requested as part of the interview process) Ability to extrapolate trends from mass amounts of disparate data Solid interpersonal and social skills Experience with other SaaS, cyber security, or social media products or services is preferred Must be willing to work alternative work schedule including partial weekends Big Bonus: Basic scripting capabilities: JavaScript, Python, or similar; at minimum being able to review and edit basic code structure Comfort working with a quickly growing team Ability to quickly adapt and recommend solutions as needed A self-starting mentality, when you find a problem, you alert the team, and fix ityou dont wait for the next task. Familiarity and comfort with producing superior work while meeting aggressive deadlines Benefits Competitive compensation Community-driven culture with employee events Generous time off Best-in-class benefits Fun, modern workspace Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
Posted 5 days ago
5.0 - 8.0 years
11 - 19 Lacs
Chennai
Work from Office
Role & responsibilities Experience with infrastructure as code (IaC) tools like Terraform, Cloud-init and Ansible. •Experience with containerization technologies such as Docker and container orchestration platforms like Kubernetes •Understanding of networking concepts, security best practices, and scalability considerations in cloud environments. •Skills in continuous integration/continuous deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD •Automation skills using scripting languages (e.g., Bash, Python) for infrastructure management and deployment tasks. •Linux Red Hat Certified System Administrator (RHCSA) preferred Kindly share the following details to rigel_susairaj@comcast.com with updated resume Experience: CTC: ECTC: Notice Period: Company: Available for Face to Face interview on 31st May(yes/no):
Posted 1 month ago
5.0 - 7.0 years
10 - 12 Lacs
Bengaluru
Work from Office
OPPORTUNITY OVERVIEW As a Platform Specialist Team Lead at ZeroFOX, you will join a team of highly skilled individuals working to prevent cyber attacks for enterprise-level commercial and government customers. Using our proprietary hybrid intelligence platform, this role specifically focuses on supporting existing customers by providing detailed analysis and contextualization regarding a variety of cyber risks. You will have the opportunity to research these risks, develop notification and alert packages, and present your findings to customers. Your goal: Keep our customers safe with detailed threat intelligence information, and present findings in a professional manner. Responsibilities: Analyze large volumes of data for customer-related risks. Create risk notification and alert packages for customers. Interface with customers and stakeholders to provide analysis reports and details. Support and respond to customer requests for further information and analysis. Responsible for communications with the customers including: phone, video, email, and authoring reports. Triage alerts for customers to give real time intelligence. Act as an escalation point for Tier 1 alert analysis, platform configuration, and trend analysis; Managing the team based on metric driven outcomes Serve as a resource for the Account Management team to explain the managed service. Act as a customer advocate internally, working across appropriate teams to solve customer challenges Support team productivity and outputs during assigned shifts. Identify opportunities for process improvement and efficiency. Provide coaching, training, and mentorship to team members. Act as a liaison between team members and upper management. Conduct regular performance evaluations and provide feedback to team members. Provide regular updates and reports on team progress to upper management. Required Qualifications: Attention to detail Experience working in a team environment and responsible for certain aspects of service delivery Ability to lead a team and be a point of contact as a subject matter expert Knowledge of the cyber threat environment including how the following sources of data enable cyber operations: major social networks (knowledge of emerging networks a big plus); dark web; domain abuse; analyze security incidents, such as account breaches, unauthorized access, or malicious content etc. Superior research and analysis skills Ability to convey complex ideas, trends, and information in a simple way (a writing sample will be requested as part of the interview process) Ability to extrapolate trends from mass amounts of disparate data Solid interpersonal and social skills Experience with other SaaS, cyber security, or social media products or services is preferred Must be willing to work alternative work schedule including partial weekends Big Bonus: Basic scripting capabilities: JavaScript, Python, or similar; at minimum being able to review and edit basic code structure Comfort working with a quickly growing team Ability to quickly adapt and recommend solutions as needed A self-starting mentality, when you find a problem, you alert the team, and fix ityou dont wait for the next task. Familiarity and comfort with producing superior work while meeting aggressive deadlines Benefits Competitive compensation Community-driven culture with employee events Generous time off Best-in-class benefits Fun, modern workspace Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
Posted 1 month ago
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