Loan Officer

Job Title: Loan Officer – Home Loan Sales
Department: Lead Management System
Location: Ghansoli (Mahape), Navi Mumbai
Experience Required: 1 to 3 years (preferably in sales)
Minimum Qualification: Graduate in any stream or HSC with at least one year of on-paper experience
Additional Benefits: Incentives, annual bonus, and medical benefits

Job Summary:
We are looking for energetic and enthusiastic individuals who are passionate about sales and driven to achieve targets. The Loan Officer will play a key role in identifying and converting leads into potential customers for home loan products, while supporting the sales team and maintaining customer relationships.

Key Responsibilities:

• Identify potential leads who are not yet sure about availing a loan
• Convert these leads into interested prospects by establishing contact and understanding their needs
• Make multiple calls at various times, including beyond office hours if required, to engage with prospects
• Conduct need analysis and assess eligibility
• Schedule appointments and follow up after meetings with the sales officer
• Seek help from senior sales members or independently resolve queries to convert prospects into customers
• Ensure timely follow-ups and prompt communication with prospects
• Work closely with the mapped sales officer to maintain smooth coordination and provide timely feedback
• Develop a deep understanding of the company’s loan products, policies, and competitors
• Ensure quality communication with accurate information and adherence to timelines
• Handle objections effectively during conversations with prospects
• Maintain detailed and accurate records of all customer interactions in the system
• Generate customer references through impactful conversations and building rapport
• Share market trends and feedback with supervisors to improve overall strategy

Ideal Candidate:

• Strong communication and interpersonal skills
• Target-oriented and self-motivated
• Willing to work flexible hours
• Ability to understand customer needs and offer suitable solutions
• Basic knowledge of loan products and financial services will be an advantage

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Work Location: In person