Associate Relationship Manager-Group IDFC FIRST Bank

0.0 - 3.0 years

0 Lacs

barnala, punjab

On-site

The role of Associate Relationship Manager-Group in the Retail Banking-Rural Banking division under the function of Rural Sales is to deepen relationships with Rural Banking accounts and provide excellent service to customers. You will work closely with the Relationship Manager to identify potential customers, convert opportunities, and manage Joint Liability Groups effectively. Your responsibilities include mapping household needs, conducting end-user checks post loan disbursal, generating new revenue sources through cross-selling, and enhancing liabilities business in Rural markets. You will be expected to achieve sales targets, maintain high collections efficiency, ensure compliance with bank regulations, and contribute to the implementation of community development initiatives. Your main responsibilities will involve managing zoning activities, achieving loan booking targets, assessing client needs for cross-selling, generating leads for liabilities business, maintaining sales goals, ensuring accurate documentation, monitoring data entry processes, conducting field audits, and gathering market intelligence. You will also be required to recommend process improvements, support livelihood advancement programs, and participate in community development initiatives. The key success metrics for this role include meeting customer acquisition and cross-sell targets. To qualify for this position, you need a Bachelor's degree in any stream and 0-2 years of relevant branch banking experience.,

Posted 6 days ago

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Associate Relationship Manager-MEL/PL IDFC FIRST Bank

0.0 - 3.0 years

0 Lacs

bihar

On-site

Role/Job Title:Associate Relationship Manager-Micro Enterprise Loan(MEL) / Personal Loan Function/Department: Rural Banking Job Purpose: The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification: Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 1 years of relevant branch banking experience.,

Posted 1 week ago

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