Program Manager iamneo - An NIIT Venture

2.0 - 6.0 years

0 Lacs

chandigarh

On-site

iamneo is a B2B Edtech Enterprise SaaS start-up that was founded in 2016. Specializing in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries, our key value propositions include IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company with a remarkable YoY growth rate of 100%, we have onboarded prestigious corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, esteemed institutions like Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions for digitally transforming their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. We are currently seeking an energetic and detail-oriented Client Account Manager to join our team. In this role, you will be instrumental in supporting our client projects, collaborating closely with cross-functional teams, and aiding in the delivery of top-quality service to our clients. Requirements: - Educational background, preferably in the fields of computer science or engineering for technical project managers - Familiarity with the university placement process and the significance of training and assessment in student preparation - Technical background with an understanding or hands-on experience in software development and web technologies - Excellent client-facing and internal communication skills, both written and verbal - Strong organizational skills, including attention to detail and multi-tasking abilities - Proficiency in Microsoft Office - Willingness to travel, primarily to support clients in your base location - Prior experience in ed-tech organizations is a plus Location Options: Gujarat Responsibilities: 1. Project Support: Collaborate with our teams, clients, and vendors to ensure smooth project execution by gathering client requirements, scheduling assessments, and coordinating with content and development teams to deliver courses on time. 2. Onboarding of Learners: Lead the onboarding process for new learners to ensure a positive start for them in the program. 3. Documentation & Progress Tracking: Maintain organized project documentation, keep clients informed about progress, and contribute to developing reports that monitor milestones and completion rates. 4. Learner Progress Reporting: Regularly assess and compile learners" progress to provide clients with clear insights into their development and achievements. 5. Client and Stakeholder Relations: Build strong relationships with clients and stakeholders by addressing issues promptly and professionally to maintain client satisfaction. This role offers a diverse experience, including travel opportunities and working with clients across India. If you are looking for a dynamic position with growth potential, apply now to kickstart your journey in Customer Success with us!,

Posted 1 week ago

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