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2.0 - 6.0 years
0 - 0 Lacs
pune, maharashtra
On-site
As a Senior Social Media Marketing Consultant with 2-4 years of experience, you will play a crucial role in managing both the company's and clients" social media presence. Your primary focus will be on driving online engagement and executing digital advertising campaigns to generate high-quality leads for the sales department. Your responsibilities will include content research for social media and advertisements, running online advertisements within the allocated budget, and optimizing campaigns for better cost per lead. You will also be responsible for ensuring brand growth, monitoring the quality of leads, and managing the cost of leads effectively. To excel in this role, you will need to maneuver digital marketing campaigns across various social media platforms such as Facebook, Instagram, Google Business, YouTube, and more. Your ability to understand and implement digital marketing campaigns that align with client requirements will be crucial. Additionally, you will be expected to provide analytical reporting of campaigns to stakeholders, schedule daily posts and stories, and design creatives for social media campaigns. The ideal candidate for this position will have a Bachelor's degree or equivalent experience, along with proficiency in SEO and SEM. Strong written and verbal communication skills, as well as the ability to collaborate effectively within a team, are essential for success in this role. In return for your contributions, the company offers a range of benefits including health insurance, performance-based bonuses/incentives, engaging team activities, premium subscriptions to OTT platforms, and access to exclusive free trainings.,
Posted 5 days ago
2.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Role - Supervisor Quality /Quality Team Leader Leading BPO in Bangalore International Voice Process 5 Days Working Worked on 7QC tools MUST HAVE EXPERIENCE IN INTERNATIONAL VOICE PROCESS MUST BE QTL on PAPERS WORK FROM OFFICE Education- Graduate / Postgraduate Experience required- Require minimum 1year Experience as a Quality Lead with overall 5+yrs experience Experience handling a team of Quality Analyst Strongly worked on QUALITY Matrices Excellent transactional quality domain knowledge Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and technologies Knowledge of analyzing, Driving improvement & Innovation Roles & responsibilities- Drive continuous improvement for Transaction Quality and Delivery Manage claim Quality & Client related KPIs Evaluate effectiveness of TQ interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectations Generate and implement out of the box ideas and Process improvement initiatives in the account Drive Process control & Compliance in addition to managing the audit requirements Ensure that huddle, feedback and refresher processes are in place and are followed efficiently Support the Quality and Compliance teams to perform COPC, FMEA, PFCU and other audits and follow ups based on observations/misses highlighted Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123
Posted 1 week ago
3.0 - 7.0 years
4 - 6 Lacs
Chennai
Work from Office
Hiring Call Quality Analyst for MP Developers located at Pallavaram, Chennai. Candidate from Real Estate Industry preferred Roles and Responsibilities Monitor call quality to ensure compliance with company standards. Conduct training sessions for new hires on lead quality analysis. Analyze voice calls using analytics tools to identify areas of improvement. Provide feedback to agents on their performance during calls. Collaborate with team members to resolve issues related to call quality.
Posted 3 weeks ago
6.0 - 11.0 years
4 - 8 Lacs
Bangalore/ Bengaluru
Work from Office
*1 yrs exp as a BPO Lead Quality (QTL) on the paper MUST ALSO HAVE SOME TRAINING EXP International Customer Support Voice Audits calls ,reports, Call Calibration Immediate Joiner WFO Bangalore * Call/Whtsapp cv to Amit 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 month ago
10 - 16 years
12 - 14 Lacs
Tada, Chennai
Work from Office
The Quality head promotes, develops, and oversees compliance of the company quality system. Effectively assuring compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilit
Posted 2 months ago
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