Lead Product Manager-Merchant Lifecycle

7 - 11 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

The company's beliefs serve as the guiding principles for everyday business operations, rooted in core values of Inclusion, Innovation, Collaboration, and Wellness. These values drive a global team approach, prioritizing customer-centricity and community care. As a Lead Product Manager within the Merchant Lifecycle team, you will spearhead impactful initiatives that enhance the end-to-end merchant experience, leveraging AI, APIs, data, and experimentation. The ideal candidate excels in dynamic environments, applying first-principles thinking and collaborating across diverse teams to scale products effectively. Your pivotal role focuses on streamlining the merchant setup process for seamless activation and long-term success on the platform. Your responsibilities include: - Collaborating closely with Engineering, UX, and Data Science teams to develop AI-enabled, API-first product experiences. - Defining and executing the roadmap for merchant lifecycle solutions, emphasizing value delivery, scalability, and user experience excellence. - Demonstrating an entrepreneurial mindset by taking ownership of end-to-end processes and proactively identifying impactful opportunities. - Engaging hands-on with data, product design, and delivery to drive merchant engagement and meet desired outcomes. - Utilizing tools like Amplitude, Tableau, SQL Queries, and Excel for hypothesis-driven product development. - Implementing product-led growth strategies to boost self-serve adoption, engagement, and retention. - Leading cross-functional collaboration with Risk, Compliance, Legal, Analytics, and UX teams to deliver secure, compliant, and customer-centric solutions. To make a significant impact, you will: - Conduct primary and secondary customer research to shape product vision and strategy. - Apply first principles and systems thinking to address complex challenges effectively. - Coordinate with global teams across multiple time zones to drive alignment and execution in a distributed environment. - Ensure product alignment with regional regulatory frameworks by collaborating with legal and compliance experts. - Possess recent experience with MCP (Model Context Protocol) and Agentic AI automation for added advantage. Qualifications required: - Minimum of 10+ years of software experience, with at least 7+ years as a Product Manager. - Strong background in user experience design, onboarding, and regulatory compliance. - Proven ability to lead complex projects and strategic initiatives. - Excellent communication, leadership, and collaboration skills across teams. - Data-driven mindset with strong analytical and problem-solving capabilities. - Experience in legacy system modernization and infrastructure enhancements is beneficial. The company actively supports diversity and inclusion, fostering a culture of openness and community. For more insights into our values and community, visit [company website]. To explore opportunities that align with your skills, consider joining our Talent Community. Don't let confidence gaps hinder your application; we encourage all qualified candidates to apply.,

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