Lead Product Manager-Merchant Lifecycle

The company's beliefs serve as the guiding principles for everyday business operations, rooted in core values of Inclusion, Innovation, Collaboration, and Wellness. These values drive a global team approach, prioritizing customer-centricity and community care. As a Lead Product Manager within the Merchant Lifecycle team, you will spearhead impactful initiatives that enhance the end-to-end merchant experience, leveraging AI, APIs, data, and experimentation. The ideal candidate excels in dynamic environments, applying first-principles thinking and collaborating across diverse teams to scale products effectively. Your pivotal role focuses on streamlining the merchant setup process for seamless activation and long-term success on the platform. Your responsibilities include: - Collaborating closely with Engineering, UX, and Data Science teams to develop AI-enabled, API-first product experiences. - Defining and executing the roadmap for merchant lifecycle solutions, emphasizing value delivery, scalability, and user experience excellence. - Demonstrating an entrepreneurial mindset by taking ownership of end-to-end processes and proactively identifying impactful opportunities. - Engaging hands-on with data, product design, and delivery to drive merchant engagement and meet desired outcomes. - Utilizing tools like Amplitude, Tableau, SQL Queries, and Excel for hypothesis-driven product development. - Implementing product-led growth strategies to boost self-serve adoption, engagement, and retention. - Leading cross-functional collaboration with Risk, Compliance, Legal, Analytics, and UX teams to deliver secure, compliant, and customer-centric solutions. To make a significant impact, you will: - Conduct primary and secondary customer research to shape product vision and strategy. - Apply first principles and systems thinking to address complex challenges effectively. - Coordinate with global teams across multiple time zones to drive alignment and execution in a distributed environment. - Ensure product alignment with regional regulatory frameworks by collaborating with legal and compliance experts. - Possess recent experience with MCP (Model Context Protocol) and Agentic AI automation for added advantage. Qualifications required: - Minimum of 10+ years of software experience, with at least 7+ years as a Product Manager. - Strong background in user experience design, onboarding, and regulatory compliance. - Proven ability to lead complex projects and strategic initiatives. - Excellent communication, leadership, and collaboration skills across teams. - Data-driven mindset with strong analytical and problem-solving capabilities. - Experience in legacy system modernization and infrastructure enhancements is beneficial. The company actively supports diversity and inclusion, fostering a culture of openness and community. For more insights into our values and community, visit [company website]. To explore opportunities that align with your skills, consider joining our Talent Community. Don't let confidence gaps hinder your application; we encourage all qualified candidates to apply.,