Posted:5 days ago|
Platform:
Work from Office
Full Time
Primary Duties: Provide deep support to Helpdesk team. Align to Helpdesk support response times guidelines and document the resolution for Helpdesk. Liaison with SAP vendor technical team to resolve software issue like slow performance, software crash and new software patches. Collaborate with Database, Unix OS and network team to resolve critical technical issue Analyze service request functional requirements and discuss with business/functional analyst to implement ECC6 functional modules. Design, configure and develop service request solutions according to SAP guidelines. Perform integrated testing before release to UAT. Prepare solution for release to production according to methodology and documentation standards as outlined in the SDLC.
Softweb Solutions
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