Lead Analyst - Business Intelligence & Risk Reporting

Job Description

Value Preposition As a Technical Writer within our Business Intelligence & Risk Reporting team, youll transform complex analytical dashboards, data pipelines, and reporting frameworks into clear, concise documentation. This role combines precision writing with analytical thinking to support regulatory compliance, internal risk oversight, strategic decision-making, and a strong controls environment. You'll also contribute to reporting automation and dashboard development work to support 2nd Line of Defense. Job Details Position Title: Lead Analyst Business Intelligence & Risk Reporting Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: We are a team of skilled professionals with proven expertise in delivering analytical and reporting solutions that transform raw data into actionable insights. With 75% of our team from a risk analytics background and the rest equipped with advanced analytical skills like statistical modeling and machine learning, we ensure data and metrics are timely, traceable, and consistent to drive impactful decisions. Impact Your work will ensure our technical documentation and credit risk reporting meet internal governance and external audit standards (both of which translate into sustaining a strong controls environment). You’ll make complex dashboards and processes understandable to both technical and non-technical audiences, improving transparency, audit readiness, and internal knowledge transfer. Your reporting and development efforts will enhance automation, driving insights from raw data, reduce manual effort, and drive better risk insights. Key Deliverables Create and Maintain Reporting Documentation: Develop detailed and clear user manuals, technical documents, help guides, and tutorials for our dashboard platform, ensuring it is accurate, up-to-date, and easy to understand for users with varying levels of technical knowledge. Internal Collaborate with Cross-functional Teams: Work closely with developers, risk managers to gather insights about the dashboard's features, changes, and dataflows. Explain Complex Concepts: Break down technical concepts and features into simple, digestible content for end-users, including non-technical users. User Guides and Tutorials: Create step-by-step instructions and tutorials to assist users in performing tasks, such as using filters, generating reports, and understanding data visualizations. Documentation for New Features: Continuously update documentation with new features, bug fixes, and UI changes. Data Visualizations: Explain how data is presented in the dashboard, including charts, graphs, and tables, and provide clear instructions on interpreting these visualizations. User Feedback: Collect and incorporate user feedback to improve the documentation's clarity and usefulness. Skills and Qualification Functional Skills: Graduate with 7+ years of experience in technical writing. Understanding of credit risk concepts. Exceptional written communication skills, especially in technical and user guide contexts Ability to interpret complex dashboards, data visualizations, SQL queries, and dataflows. Strong collaboration with risk managers, dashboard developers, data engineers, and auditors. Analytical mindset with an eye for both detail and big-picture context. Technical/Business Skills: Proficiency in documentation tools (Confluence, Word, Markdown, Git-based platforms, JIRA) Familiarity with data analysis and reporting tools (Excel, SQL, Tableau, Alteryx) Experience with version control (Git), data dictionaries. Basic understanding of data warehouses, Data marts, and ETL pipelines is a plus. Relationships & Collaboration Reports to: Senior Manager – Business Intelligence & Risk Reporting (India) Partners: Risk Managers, Risk Associates, developers, and cross-functional teams.