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Lead Administrator - L1

Lead Administrator - L1

Wipro

5 - 8 years

7 - 11 Lacs

Pune

Posted:2 days ago| Platform:

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Skills Required

wan network architecture sd lan troubleshooting switching meraki aps nx networking root cause analysis cisco wireless wlc viptela routing firewall vpn recruitment service improvement network implementation wireless lan cisco cisco ios

Work Mode

Work from Office

Job Type

Full Time

Job Description

LOcation :Pune 6+yrs Job TitleNetwork Engineer (L3) SD-WAN, SD-LAN, WiFi (Cisco & HPE Aruba)
Job Summary:
The Network Engineer (L3) will be responsible for designing, implementing, and maintaining enterprise network solutions, focusing on SD-WAN, SD-LAN, and WiFi technologies from Cisco and HPE Aruba . This role requires deep technical expertise in network architecture, troubleshooting, and optimization to ensure high availability, security, and performance.
Key Responsibilities:

Network Design & Implementation: Architect and deploy SD-WAN, SD-LAN, and WiFi solutions using Cisco and HPE Aruba technologies.

Configuration & Optimization: Configure routers, switches, access points, and security policies to enhance network performance.

Troubleshooting & Support: Provide L3-level support for complex network issues, ensuring minimal downtime.

Security & Compliance: Implement security best practices, including firewall policies, VPN configurations, and access control .

Monitoring & Performance Management: Utilize network monitoring tools to analyze traffic patterns and optimize performance.

Documentation & Training: Maintain detailed network documentation and provide training to junior engineers.

Collaboration: Work closely with IT teams, vendors, and stakeholders to align network strategies with business goals.

Required Skills & Qualifications:

Expertise in SD-WAN & SD-LAN: Strong knowledge of Cisco SD-WAN (Viptela, Meraki) and HPE Aruba EdgeConnect SD-Branch .

WiFi Networking: Experience with Cisco Wireless LAN Controllers (WLC), HPE Aruba Instant APs, and WiFi optimization .

Routing & Switching: Advanced knowledge of Cisco IOS, NX-OS, and ArubaOS .

Security & VPN: Familiarity with firewalls, VPNs, and network access control (NAC) .

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

Conduct technology capacity planning by reviewing the current and future requirements

Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

Develop shift roster for the team to ensure no disruption in the tower

Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

Resourcing

Forecast talent requirements as per the current and future business needs

Hire adequate and right resources for the team

Train direct reportees to make right recruitment and selection decisions

Talent Management

Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness

Build an internal talent pool of HiPos and ensure their career progression within the organization

Promote diversity in leadership positions

Performance Management

Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

Exercise employee recognition and appreciation

Deliver
NoPerformance ParameterMeasure1Operations of the towerSLA adherenceKnowledge managementCSAT/ Customer ExperienceIdentification of risk issues and mitigation plansKnowledge management2New projectsTimely deliveryAvoid unauthorised changesNo formal escalations
Mandatory Skills:

Network Implementation.
Experience5-8 Years.

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Wipro

Information Technology & Services

Bengaluru

250,000+ Employees

12169 Jobs

Key People

Thierry Delaporte

CEO & Managing Director
Jatin Dalal

Chief Financial Officer
Saurabh Govil

Chief Human Resources Officer
Ravi Venkatesan

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Lead Administrator - L1