L&D-Disc Admin

Overview The DiSC Administrator is a key role responsible for providing assessment ordering information to employees, offering general information about DiSC and other psychometric assessments, and managing the day-to-day administration of these assessments. The ideal candidate will have experience with psychometric assessments and a passion for helping employees grow and develop. Qualifications & Technical Proficiency Bachelor's degree in Human Resources or related field. Own and deliver required project management and learning and development services. Working knowledge of psychometric assessment is a plus. Core Responsibilities Oversee the group mailbox, responding to DiSC and other related assessment queries. Collaborate proactively with internal stakeholders to arrange debriefing schedules, convey assessment completion status, and provide required information as requested. Compile debrief decks, including generating facilitator reports, incorporating team data into standard decks, creating a Team Map, and generating reports on non-completes. Prepare and maintain internal reports. Address and process additional requests made by employees/POCs in consultation with the manager. Work Experience 2+ years of experience in learning and development, human resources, or a related field. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and provide required support. Commitment to continuous learning and staying updated on industry trends and best practices in learning and development technology. Behavioral Attributes Strong interpersonal and communication skills, with the ability to frequently interact with Senior Managers, Business leads, etc. Demonstrated ability to think creatively and generate ideas for process improvements. Pays close attention to detail to ensure that the debrief deck is updated and aligns with assessment reports. Effective collaboration with team members, clients, and other stakeholders. Ability to meet deadlines and deliver high-quality work within established timelines. Work Conditions Capability to accommodate 24/7 shift schedules as needed. Regular adherence to US shift schedules, potentially involving night shifts in India. Facilitate and oversee interactions with various stakeholders, including senior leadership teams, as necessary. Office-based work exclusively; remote work is not available.