5.0 - 10.0 years

0 Lacs

haryana

On-site

As a Head - B2C at our leading NBFC in Gurgaon, you will be responsible for spearheading the B2C segment, driving business growth, enhancing customer experience, and leading a high-performing team. Your role will involve managing the P&L for the B2C segment, optimizing the customer journey, developing digital lead generation strategies, and collaborating with cross-functional teams to improve operational efficiency. You will also be expected to mentor a team focused on innovation and customer satisfaction, while staying updated on market trends and competitor activities to identify growth opportunities. We offer a competitive salary with performance-based bonuses, professional growth opportunities, and a dynamic work environment. The ideal candidate should have proven experience in B2C operations with strong P&L management skills, expertise in digital marketing and customer acquisition, and a good understanding of home loan and LAP processes. Additionally, leadership skills, proficiency in data-driven decision-making, and a bachelor's/master's degree in Business, Marketing, Finance, or related field are required. 5-10 years of experience in B2C leadership, preferably in fintech or lending, along with knowledge of the Indian home loan market, will be advantageous. If you are ready to take on this challenging role, please send your resumes to resume@staffiaa.com with the subject line "Application for B2C Head - P&L Head". Join us in our journey to drive business success and deliver exceptional customer experiences. Regards, Utprerika Srivastava Lead HR Manager Staffiaa Contact: 6307183014,

Posted 1 day ago

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