3 Language Support Jobs

You will be an essential part of our team as an Overseas Sales Assistant in the dental manufacturing sector. Your proactive and detail-oriented approach will be crucial in supporting our international sales operations. Your responsibilities will include managing overseas customer accounts, processing international orders, and maintaining smooth communication between our company and global partners. Your role will require strong coordination skills, knowledge of export procedures, and a keen interest in developing long-term client relationships across various markets. Your key responsibilities will involve supporting international sales activities by processing purchase orders, preparing sales documentation such as quotes, invoices, and shipping documents, as well as coordinating shipments. You will act as a communication bridge between overseas clients and internal departments like production, logistics, R&D, and finance. Handling inquiries from international clients, providing product information, and ensuring timely responses and follow-ups will be part of your daily tasks. You will also be responsible for preparing and verifying export-related documentation to ensure compliance with international regulations like CE, FDA, ISO, and customs. Monitoring order status, shipping schedules, and logistics to guarantee timely delivery will be crucial in your role. Additionally, you will assist in maintaining and updating customer databases, CRM systems, and sales records, as well as coordinating with marketing teams to prepare promotional materials for international markets. Supporting the planning and execution of international trade shows and exhibitions, conducting market and competitor research, and providing administrative and language support, including document translation if applicable, will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in International Business, Marketing, Business Administration, or a related field. A minimum of 3 years of experience in export sales, customer service, or international business, preferably in the medical or dental manufacturing industry, is required. Knowledge of international trade procedures, shipping documentation, and compliance requirements is essential. Strong written and verbal communication skills in English are a must, and knowledge of additional languages is a plus. Proficiency in MS Office is required, and experience with ERP/CRM systems is advantageous. Being highly organized with meticulous attention to detail and possessing strong problem-solving skills are key attributes for this role. You should be able to work in a multicultural environment, manage multiple tasks under tight deadlines, and have a willingness to travel internationally if required. Preferred qualifications include familiarity with dental or medical products and industry certifications like CE, ISO 13485, and FDA. Experience working with distributors and clients in Europe, Asia, Africa, or the Middle East is a plus. The job is full-time and permanent, with benefits such as cell phone reimbursement. The compensation package includes performance bonuses and yearly bonuses. The work schedule is during the day and requires in-person attendance.,

Job Description Assent is a leading solution provider for supply chain sustainability, catering to top-tier manufacturers who prioritize sustainability in their operations. Supply chains often contain hidden risks that do not align with sustainability goals, which is where Assent comes into play. With expert insights, Assent offers a comprehensive tool that manufacturers trust to achieve sustainability objectives effectively. As Assent proudly reaches the US$100M ARR milestone, achieving Centaur Status just 8 years post-Series A funding, it stands as the first and only Certified B Corporation in North America's SaaS sustainability industry to mark this achievement. The remarkable journey from $5 million to US$100M ARR in eight years, coupled with a $350 million US funding from Vista Equity Partners, sets the stage for further expansion. As Assent embarks on its mission, it seeks exceptional team members to join its dynamic workforce. Position Summary The Supplier Support Associate will report to the Manager, Supplier Support and play a crucial role in assisting the Supplier Support team in acquiring declarations and essential information from unresponsive suppliers within clients" supply chains. Key Requirements & Responsibilities The Supplier Support Associate will be responsible for the following key tasks: - Engaging with suppliers through various channels such as emails, chats, and conference calls to collect compliance information, support compliance requests, and ensure document quality. - Collaborating closely with top-tier suppliers to offer assistance in responding to compliance requests effectively. - Providing guidance to suppliers via email and chat to aid in navigating compliance requests and troubleshooting, ensuring a positive experience. - Reaching out to unresponsive suppliers through multiple channels, including emails, chats, and calls, and offering supplier education and webinar invitations. - Offering language support for internal translations, webinar hosting, and participating in sales team prospect calls. - Collaborating with the Program Success team to devise strategies for new customers, client campaigns, and supplier-related issues. - Validating and ensuring Quality Assurance for compliance data submitted by suppliers. - Acting as a mentor to Supplier Support Agents when necessary. Qualifications The ideal candidate should possess the following qualifications: - Strong verbal and written communication skills in English, with proficiency in additional languages required for certain supplier groups. - Bachelor's Degree/Higher Diploma from a recognized institution. - 1-2 years of relevant work experience in areas such as administration, reporting, research & data, supplier/customer support, or call centers. - Effective time management skills to handle multiple priorities simultaneously. - Proficiency in MS Office Suite and Google Applications to leverage all functions proactively. - Self-starting attitude with excellent time management skills and adherence to deadlines. - Solution-oriented mindset, motivated to engage proactively with suppliers through various channels. - Ability to build and maintain productive relationships internally and externally to support suppliers effectively. Additional Information Life at Assent: - Wellness: Assent values the well-being of its team members and their families, offering increasing vacation time with tenure, comprehensive benefits packages, life leave days, and more. - Financial Benefits: In addition to competitive base salaries, Assent provides a corporate bonus program, retirement savings options, and other financial perks. - Lifelong Learning: Curiosity is encouraged at Assent, with professional development days available from day one. - Diversity & Inclusion: Assent is committed to fostering an inclusive and diverse environment where all team members are respected, valued, and given opportunities for growth and success. Assent is dedicated to recruiting and retaining team members from diverse backgrounds and experiences, promoting a culture of belonging and equality. If you need any assistance or accommodation during the interview process, please reach out to talent@assent.com for support.,

As an Overseas Sales Assistant in the dental manufacturing sector, you will play a crucial role in supporting our international sales operations. Your primary responsibility will be to manage overseas customer accounts, process international orders, and facilitate seamless communication between our company and global partners. This position calls for exceptional coordination skills, a solid understanding of export procedures, and a keen interest in cultivating enduring client relationships across diverse markets. Your key responsibilities will include: - Supporting international sales activities such as processing purchase orders, creating sales documentation, and coordinating shipments. - Acting as a liaison between overseas clients and internal departments to ensure smooth communication. - Addressing inquiries from international clients, sharing product information, and guaranteeing prompt responses. - Preparing and validating export-related documentation to ensure compliance with global regulations. - Monitoring order status, shipping schedules, and logistics to ensure timely delivery. - Assisting in maintaining customer databases, CRM systems, and sales records. - Collaborating with marketing teams to develop promotional materials for international markets. - Contributing to the planning and execution of international trade shows and exhibitions. - Conducting market and competitor research to bolster international sales strategies. - Providing administrative and language support, including document translation if necessary. To qualify for this role, you should possess: - A Bachelor's degree in International Business, Marketing, Business Administration, or a related field. - Minimum of 3 years of experience in export sales, customer service, or international business, preferably in the medical or dental manufacturing sector. - Knowledge of international trade procedures, shipping documentation, and compliance requirements. - Proficiency in English (additional languages are a plus) and MS Office; experience with ERP/CRM systems is advantageous. - Strong organizational skills, attention to detail, and problem-solving abilities. - The capability to thrive in a multicultural setting and handle multiple tasks under tight deadlines. Preferred qualifications include familiarity with dental or medical products, industry certifications, experience working with distributors and clients in specific regions, and a willingness to travel internationally if necessary. This is a full-time, permanent position that offers cell phone reimbursement, performance bonuses, yearly bonuses, and a day shift schedule. The work location is in person.,