Physiotherapist & Lactation Consultant Apollo Health and Lifestyle (AHLL)

2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities 1. Business and Conversion a) Engage with customers and explain PREGGO package during consultation b) Follow up and increase PREGGO conversion 2. Customer Engagement & Servicing a) Take daily rounds and meet customer in IP/OP (physiotherapy) b) Manage OP patients for pain management c) Conduct PREGGO classes Antenatal and Postnatal d) OPD consultation e) Training of PREGGO nurses f) Conduct fitness session 3. Promotion of value added services and revenue generation a) Promote PREGGO among all patients in the unit b) Conduct CAMPS when required 4. Internal administration a) Publish and maintain PREGGO conversions b) Coordination with Care managers, patient service manager and nursing about PREGGO c) Maintain and protect customer information 5. Process Management a) Managing smooth run of PREGGO activities (OP/IP) 6. Service Culture a) To be well groomed, punctual and adhere to company policies & practices b) Follow Gold standards and service Protocols 7. Skilling & Training a) Take part in training and get updated with processes and SOP 8. Compliance & Internal controls a) Integrity related company polices and Information security b) Compliance to laid down process Preferred candidate profile Physiotherapist cum Lactation Consultant” is a critical role in the organization who will advise customer on physiotherapy requirement for the expected mother The person will work towards generating revenue & conversion, creating a service oriented culture, engage with customer and promote PREGGO

Posted 1 week ago

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