L3 Operation Consultant Terralogic Software Solutions

8.0 - 13.0 years

12 - 15 Lacs

Bengaluru

Work from Office

Job Skills: Azure Cloud services (IaaS, PaaS provisioning troubleshooting, ARM templates) Microsoft 365 administration PowerShell scripting (and other scripting knowledge: VB, Batch, etc.) Azure AD (Conditional Access, Identity Mgmt) Server Administration (Windows Server roles like ADDS, DNS, DHCP, IIS) Network Troubleshooting (TCP/IP, routing, firewalls, packet capture) Backup DR, MDM, Hybrid Environments Automation experience (Azure Automation, Logic Apps) Strong written and verbal English communication skills. Role: The L3 Operations Consultant is a senior technical support role responsible for: Escalation support (L3 level) in Azure, Microsoft 365, and on-prem IT systems. Handling high-complexity tickets (including break-fix, automation, and operational tasks). Acting as a technical advisor, helping optimize performance, security, and compliance. Supporting implementations and onboarding for new customers. Being part of an on-call rotation and potentially working off-hours. Coaching and mentoring L1/L2 engineers. Note: Notice period: Immediate to 15 days

Posted 2 weeks ago

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