L2 Remote Support Specialist

2 - 5 years

4 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Your skills
  • C1 English written and spoken
  • Windows OS expertise
  • MAC OS would be an advantage
  • Familiar with ticketing systems preferably Service Now
  • Understanding of principles and best practice of information security
Your tasks
  • Resolution of Incidents occurring on end user computers and virtual machines
  • Completion of Service Requests for software installation
  • Management of tickets in the Service Now ticketing tool
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids Family. That s why Hemmersbach is The Social Purpose IT Company.
Your benefits
  • Buddy program
  • Cafeteria
  • Company events
  • Mobile working
  • Onboarding program

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Hemmersbach

IT Services and Support

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