KYC Officer ( hindi )

Dear Candidate:

We are looking for video kyc officer

Job Profile :

· Handle Video calls in an efficient manner and ensure customer delight through exceptional service

· Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc

· Verify customer’s KYC documents on a real-time basis

· You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers

· Should be a team player and flexible with work patterns

· To ensure personalized service & end-to-end resolution is offered to customers calling at this channel

· Cross-sell : Provide information related to products, new offers and services at IndusInd Bank

· Maintain and adhere to compliance guidelines

· Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel

· Capture problem indicators, highlight and suggest improvements

· Adherence to monthly performance parameters

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹228,000.00 per year

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• English,Hindi (Required)

Work Location: In person