KriRit India Education Solutions Pvt Ltd

Job Description : We are looking for a female Customer Support Executive with 0–1 year of experience to join our dynamic team. The ideal candidate should be enthusiastic, empathetic, and customer-focused, capable of handling client queries with patience and professionalism. Key Responsibilities : Handle incoming calls, chats, and emails from customers professionally. Resolve customer queries related to products/services promptly and accurately. Maintain records of customer interactions, transactions, feedback, and complaints. Coordinate with internal teams to ensure timely resolution of issues. Provide product/service information and assist customers in making decisions. Follow up with customers to ensure satisfaction and issue closure. Maintain a positive and helpful attitude during all interactions. Required Skills & Qualifications : Female candidates only. Graduate in any stream. Excellent verbal and written communication skills in English and Hindi. Basic knowledge of MS Office (Excel, Word, Outlook). Good listening and problem-solving skills. Ability to work under pressure and multitask. Preferred Skills : Prior internship or training in a customer service role (optional). Knowledge of CRM software is a plus. Job Types: Full-time, Permanent, Fresher Pay: From ₹11,450.02 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Required) Hindi (Required) Work Location: In person Speak with the employer +91 7982424339

Job Description : We are looking for a female Customer Support Executive with 0–1 year of experience to join our dynamic team. The ideal candidate should be enthusiastic, empathetic, and customer-focused, capable of handling client queries with patience and professionalism. Key Responsibilities : Handle incoming calls, chats, and emails from customers professionally. Resolve customer queries related to products/services promptly and accurately. Maintain records of customer interactions, transactions, feedback, and complaints. Coordinate with internal teams to ensure timely resolution of issues. Provide product/service information and assist customers in making decisions. Follow up with customers to ensure satisfaction and issue closure. Maintain a positive and helpful attitude during all interactions. Required Skills & Qualifications : Female candidates only. Graduate in any stream. Excellent verbal and written communication skills in English and Hindi. Basic knowledge of MS Office (Excel, Word, Outlook). Good listening and problem-solving skills. Ability to work under pressure and multitask. Preferred Skills : Prior internship or training in a customer service role (optional). Knowledge of CRM software is a plus. Job Types: Full-time, Permanent, Fresher Pay: From ₹11,450.02 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Required) Hindi (Required) Work Location: In person Speak with the employer +91 7982424339

We are looking for a smart, detail-oriented and communicative female Help Support Executive to join our support team. The candidate will be responsible for handling customer queries and concerns via calls, chat, email, and letter communication . This is not a call center role , and it requires clear written and verbal communication, strong problem-solving skills, and a professional attitude. Key Responsibilities: Handle incoming support requests from customers through email, chat, phone calls, and letters . Respond to queries related to product information, services, and basic troubleshooting. Draft professional emails and letters for customer communication. Maintain records of customer interactions, follow-ups, and issue resolutions. Coordinate internally with relevant teams to resolve client concerns in a timely manner. Ensure high levels of customer satisfaction through polite and prompt support. Follow up on unresolved queries and provide status updates to customers. Assist in documenting FAQs, support processes, and internal knowledge base. Desired Candidate Profile: Female candidates only. Fresher or up to 6 months of relevant experience in customer or support services. Good written and verbal communication skills in English and Hindi. Proficiency in MS Office (especially Word & Outlook). Ability to manage time, multitask, and stay organized. Calm and professional attitude, even in pressure situations. Willing to learn and grow within the role. Job Types: Full-time, Permanent, Fresher Pay: From ₹10,000.00 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 7982424339

We are looking for a smart, detail-oriented and communicative female Help Support Executive to join our support team. The candidate will be responsible for handling customer queries and concerns via calls, chat, email, and letter communication . This is not a call center role , and it requires clear written and verbal communication, strong problem-solving skills, and a professional attitude. Key Responsibilities: Handle incoming support requests from customers through email, chat, phone calls, and letters . Respond to queries related to product information, services, and basic troubleshooting. Draft professional emails and letters for customer communication. Maintain records of customer interactions, follow-ups, and issue resolutions. Coordinate internally with relevant teams to resolve client concerns in a timely manner. Ensure high levels of customer satisfaction through polite and prompt support. Follow up on unresolved queries and provide status updates to customers. Assist in documenting FAQs, support processes, and internal knowledge base. Desired Candidate Profile: Female candidates only. Fresher or up to 6 months of relevant experience in customer or support services. Good written and verbal communication skills in English and Hindi. Proficiency in MS Office (especially Word & Outlook). Ability to manage time, multitask, and stay organized. Calm and professional attitude, even in pressure situations. Willing to learn and grow within the role. Job Types: Full-time, Permanent, Fresher Pay: From ₹10,000.00 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 7982424339