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2.0 - 7.0 years

3 - 8 Lacs

Bangalore Rural, Bengaluru

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Job Title: Business Analyst/Data Analyst/ MIS Analyst Location: [Bengaluru / Yeshwantpur] Job Type: [Full-Time/On Role] Reports To: [Manager/Director] We are looking for a proactive and analytical Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology by gathering, analyzing, and documenting requirements, and supporting the successful delivery of projects and solutions. Role & responsibilities Analyze large data sets and provide actionable insights to support decision-making. Collaborate with stakeholders to gather, analyze, and document business requirements and processes. Generate and maintain daily, weekly, and monthly MIS reports as required by management. Translate business needs into functional specifications. Develop and maintain dashboards, reports, and performance metrics to monitor key KPIs using tools like Excel, Power BI, or Tableau. Collaborate with various departments to understand reporting requirements. Participate in solution design sessions, ensuring business needs are addressed. Analyze data to support business decisions and provide insights through reports and dashboards. Continuously identify opportunities for process improvement and efficiency gains. Preferred candidate profile Bachelors degree in Business Administration, Information Technology, or a related field. Excellent analytical and problem-solving skills. Strong knowledge of Microsoft Excel (advanced formulas, pivot tables, VLOOKUP, macros), PowerPoint, etc. 3+ years of experience in MIS, data analysis, reporting. or in a similar analytical role. Experience with SQL and database management. Familiarity with BI tools like Power BI, Tableau, or Google Data Studio is a plus. Excellent communication, presentation, and stakeholder management skills. Strong attention to detail and time management.

Posted 3 days ago

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5.0 - 7.0 years

14 - 18 Lacs

Bengaluru

Remote

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Job Title: ServiceNow Developer Location: Bangalore / Remote / Pan India ISource Services is hiring for one the of their client for the position of ServiceNow Developer. Key Responsibilities: ServiceNow Catalog Management Design, develop, and maintain ServiceNow catalogs. Platform Analytics & Reporting Work on KPI libraries, visualizations, CMS reporting, and custom dashboards. CMDB & Change Management Ensure effective change tracking and incident management. Flow & Business Rules Configure flow designers, subflows, custom workflows, ACLs, and business rules. Incident & Problem Management Handle ServiceNow incidents, problems, and escalations. Code Migration & Email Automation Manage ServiceNow code migration and set up automated email generation. Required Skills: ServiceNow Certified (Preferred) Hands-on expertise with ServiceNow administration and development. Dashboard & Report Configuration Experience in KPI dashboards, reporting, CMS reports. CMDB & ITSM Modules Strong knowledge of Configuration Management Database (CMDB), Change Management, Incident & Problem Management. Flow Designer & Business Rules Ability to create custom workflows, subflows, ACL configurations. Email & Automation Experience with email notifications, triggers, and automated reporting.

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3.0 - 5.0 years

3 - 4 Lacs

Noida

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Responsibilities: Performance Management Operations: Assist in the planning and execution of performance review cycles (annual, mid-year, quarterly). Goal Setting and KPI Tracking Data Management and Analysis Employee Support and Coordination Provident fund Annual bonus Health insurance

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12.0 - 22.0 years

8 - 12 Lacs

Ahmedabad, Bengaluru

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Location: Ahmedabad and Bangalore Role: Assistant Zonal Manager - DSA Languages- fluent Gujrati or Kannada Industry: Health Insurance Sales Experience: 1-3 years as a AM in Direct sales with team size of 40 + (BFSI/Insurance / BPO experience preferred) Salary: Best in the industry Role & responsibilities Lead B2C telesales operations by effectively managing outbound calls using advanced dialer systems. Mentor and guide an inside sales team to consistently achieve and surpass set sales targets. Develop and implement outbound sales strategies aimed at maximizing lead conversion rates. Monitor team performance through metrics, providing timely feedback and coaching for continuous improvement. Collaborate with cross-functional teams to streamline processes and expand overall market presence. Preferred candidate profile Must be from B2C telesales Background Perks and benefits Unlimited Incentives GMC Endless Growth Interested candidates can share their updated CV at Kanishkabisht@policybazaar.com or WhatsApp at 9582253267 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Current Location Languages

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5.0 - 10.0 years

1 - 2 Lacs

Hyderabad

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Job Overview We are hiring an Operations Manager (IIM Graduate) to lead and elevate our operations in the rapidly scaling IT staffing & augmentation division. The ideal candidate is a strategic thinker with a bias for execution, proven leadership in staffing delivery, and a passion for operational excellence. This is a high-impact role working closely with recruitment, sales, client delivery, and finance teams. Key Responsibilities 1. Operational Leadership Drive end-to-end operations for staffing delivery, from requisition intake to candidate onboarding. Standardize and enhance SOPs, SLAs, and internal workflows to drive consistency and scalability. Act as the process champion across sales, recruitment, finance, and compliance teams. 2. Client Delivery & Stakeholder Management Serve as delivery SPOC for key enterprise clients. Ensure SLA adherence, fast turnarounds, and high client satisfaction. Proactively handle escalations and align internal efforts with client needs and forecasted demand. 3. Strategic & Data-Driven Execution Use dashboards and data insights to improve fill rates, TAT, quality metrics, and bench utilization. Partner with leadership on capacity planning, automation initiatives, and expansion strategy. Report on operational KPIs with actionable recommendations. 4. Team Leadership Lead and coach a team of operations specialists and delivery managers. Drive accountability through performance management, KPI setting, and regular feedback. Cultivate a high-performance culture of ownership, collaboration, and delivery excellence. Candidate Profile What We’re Looking For Education & Background MBA/PGDM from IIMs (Tier-1 only) – mandatory 5–10 years’ experience in operations or delivery, ideally in IT staffing/recruitment/consulting Skills & Experience Experience in managing large accounts and cross-functional internal teams Hands-on knowledge of ATS/CRM tools, recruitment workflows, and resource deployment Proficient in Excel, data visualization, KPI dashboards, and operations reporting Strong stakeholder management and people leadership skills Excellent communication and problem-solving abilities Soft Skills High ownership mindset and entrepreneurial thinking Thrives in high-growth, fast-paced environments Ability to work independently and make data-backed decisions

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9.0 - 14.0 years

15 - 20 Lacs

Mumbai

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ROLE DESCRIPTION Role Title: Manager/Senior Manager Retail Operations Role Expectations: Lead & Manage Retail Data Operations - Leads a team to manage the overall retail MIS and data operations. Sales Enablement & Performance Management - Tracks performance against targets, analyses of Key Performance Indicators (KPIs). Work with senior management and cross functions in business strategy planning like forecast, P&L, Annual Operating Plan (AOP) and others. Role Deliverables: Data & Systems Management: Design and execute the data strategy in your responsibility, which encompasses data collection architecture, data governance, and data reporting infrastructure Own development of best-in-class reports, tools and customized reports to avoid data redundancy Provide insights around category & specific consumer behavior derived from Syndicated data sources. Demonstrate an analytical bent of mind in all projects/collaborations Distill actionable insights from the data to offer client ready business recommendations by identifying meaningful customer indicators & trends Actively builds & proliferates category management knowledge & principles Showcase thought leadership; look for ways to integrate better business solutions Develop and implement SOPs and reports and per managements and operational requirements. Design Master data tables and data dictionaries and manage their maintenance to ensure accuracy and readiness of data masters for all retail channels. Oversee backend operations and escalation for SFA and DMS applications. Work with inhouse and third-party Tech team to develop application Interfaces, reports and modules as per business requirement. Team Management Build a professional and reliable team Coach and develop high quality analysts in the team Stakeholder Management Work cross functionally to create and implement reports and data process flows to ensure new initiative or strategic changes performs as intended. Confidently present category and trade dynamics to stakeholders and rationalize techniques and model fit Respond to questions about data and deliver response in user friendly, visually represented format Reporting Relationships: Reporting To Chief Retail Officer Role Specifications: Business Intelligence MIS SFA and DMS Operations Process Planning and Operations Team Leadership MS Office Educational Qualifications: Engineering Graduate or Data & Systems Graduate/ MBA Experience Required: Minimum 7 years in relevant industry / category Location: Mumbai HO

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5 - 10 years

7 - 15 Lacs

Pune

Remote

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Role & responsibilities KPI Reporting & Analysis: Help develop and maintain KPI dashboards to monitor business performance against key financial and operational metrics. Analyze historical data to identify trends and provide actionable recommendations for business improvement. Collaborate with sales, operations, and other departments to ensure data accuracy and alignment of KPIs. Sales Commission Analysis: Calculate and track sales commissions in accordance with company policies and sales agreements. Analyze commission structures and provide recommendations for optimizing incentive plans. Prepare monthly and quarterly sales commission reports, ensuring timely and accurate payouts. Forecasting & Budgeting: Assist in the preparation of financial forecasts and budgets, utilizing financial modeling techniques. Analyze variances between actual results and forecasts to identify trends and areas for improvement. Provide data-driven insights to support strategic decision-making across the business. Data Analysis & Reporting: Extract and analyze data from multiple sources, including financial systems, CRM platforms, and sales databases. Develop financial models to support strategic initiatives and business planning. Present findings to senior management in a clear and actionable manner. Ad-Hoc Analysis & Special Projects: Support ad-hoc financial analysis requests from leadership to inform business strategy and operational planning. Assist in the implementation of financial systems and data visualization tools. Other tasks as agreed. Preferred candidate profile Responsible for managing their own work while coordinating and integrating inputs from relevant stakeholders as needed to ensure the successful completion of the project. Strong analytical and problem-solving skills.

Posted 1 month ago

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6 - 11 years

20 - 22 Lacs

Pune, Bangalore Rural, Mumbai (All Areas)

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Do you enjoy working in a fast-paced, growth-oriented environment? Do you have a passion working with clients and cross-functional teams to support business initiatives and assist in project coordination? If so, we are looking for you! About the Role We are seeking an experienced Project Manager to lead and oversee the execution of complex technical projects with a strong focus on Data Analytics and Cloud technologies (Azure, AWS, Power BI, Teams, etc.). The ideal candidate will have a solid background in managing cross-functional teams, driving stakeholder engagement, and delivering high-impact solutions on time and within budget. Key Responsibilities Lead end-to-end project management for technical initiatives involving data analytics, reporting, and cloud-based solutions. Collaborate with internal and client teams to define scope, goals, deliverables, timelines, and resource requirements. Manage project plans, track milestones, identify risks, and ensure clear communication across all stakeholders. Coordinate closely with engineers, analysts, and platform specialists to ensure successful delivery. Ensure alignment of project outcomes with business goals and technical feasibility. Facilitate requirements gathering sessions and document KPIs, timelines, risks and mitigation plans. Facilitate agile ceremonies (if applicable) and enforce best practices in project delivery. Prepare regular status updates and executive reports / presentations for clients and leadership. Manage vendor coordination, budgets, and contract compliance (where applicable). Qualifications Bachelors degree in Computer Science, Engineering, Information Systems, or a related field. 6+ years of project management experience in technical environments. Experience with JIRA, ADO or similar tools. Proven experience managing projects in Data Analytics, BI/Reporting, and Cloud Implementations . Experience managing complex projects with Cloud platforms , including: Azure (Data Factory, Synapse, Logic Apps, etc.) AWS Power BI, Tableau Teams and SharePoint for collaboration PMP, PRINCE2, or Agile/Scrum certification is a plus. Strong understanding of Agile, SDLC and data project lifecycles. Excellent communication, problem-solving, and organizational skills. Preferred Skills Experience working in a consulting or client-facing environment. Familiarity with data governance, privacy, and security concepts. Ability to lead geographically distributed teams and manage remote delivery models. No Visa Sponsorship or C2C. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Posted 1 month ago

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