5 Jobs in Vile Parle

Job Profile: Primarily handling Architects, Interior Designers for Project Sales and Post sales service. Marketing & PR Creating & Maintaining client database. Perform client presentations articulating the value proposition of product, solution, and service offerings. Coordinate efforts to improve the customer experience at the point of sale. Enhancing up-to-date knowledge of company products and services. Closely managing complete delivery of products with the installer team. Maintaining confidential documents with regards to projects If interested, kindly share your updated resume at kusum.chauhan@nityo.com

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools. Our Client has appointed us to identify and hire a Customer Success Specialist Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp. Company’s Vision : To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education. Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes. Location : WFO (Mumbai, Maharashtra) Salary Range: INR 4 LPA to 6 LPA The Best Part About This Role You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google. If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work. You will be responsible for these Key Responsibility Areas (KRAs): Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent. Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills. Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality. Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy. Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey. Your Key Performance Indicators (KPIs) Learner satisfaction and retention rates. Response time and resolution rates for learner queries. NPS (Net Promoter Score) and positive learner feedback. Recommendation rates and repeat engagement metrics. Who We’re Looking For 1-2 years of experience in customer success, or a similar customer-facing role. Strong communication and interpersonal skills, with the ability to handle high-intent conversations. Proficiency in MS Excel and CRM tools. Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving. A serious, solution-focused attitude with a commitment to delivering outstanding user experiences. Skills:- Customer Success, Customer Retention and Customer Relationship Management (CRM) Show more Show less

Company Profile: MN & Co. is a single window professional services firm focusing on providing high quality services one needs from a business advisory organization. We provide professional expertise and integrated range of Advisory, Assurance, Tax and International Accounting services to various Businesses, Corporate and Private Clients across the Globe. Our vast knowledge and expertise in various service areas enables us to achieve total client satisfaction. We operate in India through our office at Mumbai. Responsibilities Independently manage and execute assignments related to: Tax Audit: Planning, execution, and finalization of tax audits as per the Income Tax Act GST Compliance & Advisory: GST return filing, reconciliations, and advisory on complex GST matters TDS Compliance: Ensuring accurate deduction, deposit, and filing of TDS returns; handling notices and assessments Transfer Pricing: Preparation of transfer pricing reports, benchmarking studies, and TP assessments International Taxation: Advisory on cross-border transactions, withholding tax compliance, and DTAA applications Lead and manage a team of junior staff, providing guidance and ensuring quality of work Train the team on technical areas like tax audits, GST, TDS, transfer pricing, and international tax Conduct knowledge-sharing sessions and keep the team updated on changes in tax laws and regulatory updates Develop the technical and professional skills of team members through continuous mentoring Client Management: Build and maintain strong relationships with clients, acting as their primary point of contact Handle client queries and offer strategic solutions on tax and regulatory matters Ensure timely and accurate completion of client deliverables and reports Quality Control & Compliance: Review work done by the team to ensure accuracy and compliance with applicable laws Ensure timely filings and submissions for tax audits, GST, TDS, and other statutory requirements Business Support: Support management in business development activities and participate in client pitches Qualifications Chartered Accountant with post-qualification experience Connect with us on: careers@mnco.in Show more Show less

Role & responsibilities: Primarily handling Architects, Interior Designers for Project Sales and Post sales service. Having connects in Hospitality, Healthcare, High Street Retail, Commercial Office, Cruise Ship, and Residential sectors etc Marketing & PR Creating & Maintaining client database. Perform client presentations articulating the value proposition of product, solution, and service offerings. Coordinate efforts to improve the customer experience at the point of sale. Enhancing up-to-date knowledge of company products and services. Closely managing complete delivery of products with the installer team. Maintaining confidential documents with regards to projects Preferred candidate profile: Having connects in Architects & Interior Designers in Hospitality, Healthcare, High Street Retail, Commercial Office, Cruise Ship, and Residential sectors If interested, kinldy share your updated cv at Kusum.chauhan@nityo.com

Job Profile: Primarily handling Architects, Interior Designers for Project Sales and Post sales service. Marketing & PR Creating & Maintaining client database. Perform client presentations articulating the value proposition of product, solution, and service offerings. Coordinate efforts to improve the customer experience at the point of sale. Enhancing up-to-date knowledge of company products and services. Closely managing complete delivery of products with the installer team. Maintaining confidential documents with regards to projects If interested, kindly share your updated resume at kusum.chauhan@nityo.com