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2.0 - 31.0 years
1 - 1 Lacs
Sharda Nagar, Kanpur
On-site
Posted 1 week ago
1.0 - 31.0 years
0 - 0 Lacs
Sharda Nagar, Kanpur
Remote
🔹 1. Guest Experience Management: Ensure high-quality customer service at all times Handle guest complaints and resolve issues promptly Oversee check-in/check-out procedures Monitor online reviews and take corrective actions 🔹 2. Staff Management, train, and supervise hotel staff (front desk, housekeeping, kitchen, etc.) Prepare duty rosters and delegate tasks Conduct staff meetings and performance reviews Motivate the team to achieve hospitality excellence 🔹 3. Operations & Facility Management: Oversee daily hotel operations Ensure cleanliness, safety, and maintenance of all areas Coordinate with vendors for supplies and repairs Manage inventory and resources efficiently
Posted 1 month ago
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