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0.0 - 31.0 years
1 - 3 Lacs
Sector 11, Panchkula
On-site
An Education Telecaller primarily makes outbound calls to potential students to promote educational programs, gather information, and schedule consultations or demo classes. They are the voice of the educational institution, responsible for engaging with prospective students, answering inquiries, and guiding them through the enrollment process. They also follow up on leads, maintain accurate records of interactions, and collaborate with other teams to improve the overall experience. Key Responsibilities: Lead Generation and Outreach: Making outbound calls to potential students based on leads generated from various sources like social media, online inquiries, or marketing campaigns. Information Dissemination: Providing detailed information about educational programs, courses, fees, and other relevant details to prospective students. Counseling and Guidance: Guiding students through the application and enrollment process, addressing their queries and concerns, and helping them make informed decisions about their educational path. Scheduling Appointments: Scheduling consultations, demo classes, or admissions interviews with the relevant academic or admissions staff. Maintaining Records: An Education Telecaller primarily makes outbound calls to potential students to promote educational programs, gather information, and schedule consultations or demo classes. They are the voice of the educational institution, responsible for engaging with prospective students, answering inquiries, and guiding them through the enrollment process. They also follow up on leads, maintain accurate records of interactions, and collaborate with other teams to improve the overall experience. Key Responsibilities: Lead Generation and Outreach: Making outbound calls to potential students based on leads generated from various sources like social media, online inquiries, or marketing campaigns. Information Dissemination: Providing detailed information about educational programs, courses, fees, and other relevant details to prospective students. Counseling and Guidance: Guiding students through the application and enrollment process, addressing their queries and concerns, and helping them make informed decisions about their educational path. Scheduling Appointments: Scheduling consultations, demo classes, or admissions interviews with the relevant academic or admissions staff. Maintaining Records:
Posted 1 week ago
1.0 - 31.0 years
0 - 0 Lacs
Sector 11, Panchkula
Remote
We are looking for a dynamic and dedicated Customer Support Executive to join our team. The ideal candidate will handle real-time support tasks including direct communication with workers and service providers. She will also play a key role in operational coordination and occasionally support on-ground activities. Key Responsibilities: Make outbound calls to workers and service providers for onboarding, coordination, and feedback collection. Address incoming queries from customers and providers in a professional manner. Maintain detailed records of all communication in Excel sheets and internal systems. Assist the Operations team with daily tasks and coordination. Participate in field activities, including canopy setups and public interactions, as and when required. Provide feedback to the internal teams based on customer and provider inputs. Ensure a smooth and professional customer experience across all touchpoints. Requirements: Strong verbal communication skills in Hindi and English. Basic knowledge of Microsoft Excel and Google Sheets. Comfortable with making high-volume outbound calls. Willingness to work both in-office and occasionally on-field. Ability to multitask and work in a fast-paced startup environment. Positive attitude, problem-solving mindset, and team spirit. Perks and Benefits: Competitive Salary Growth and Learning Opportunities Supportive Work Culture Field Experience and Operational Exposure
Posted 3 weeks ago
1.0 - 31.0 years
0 - 0 Lacs
Sector 11, Panchkula
Remote
Busy accounting software knowledge
Posted 1 month ago
0.0 - 31.0 years
1 - 1 Lacs
Sector 11, Panchkula
On-site
Posted 3 months ago
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