4 Jobs in Rajasansi, Amritsar

Purpose and Scope of position This position contributes to our success by: 1. Leading the store operations & the team of store partners to create and maintain the Starbucks Experience for our customers and partners. 2.The main areas of work of a store manager involves reaching sales targets and increasing profits, dealing with customer service issues, staff management, safety and security issues. 3.The store manager is responsible for modelling and acting in accordance with TATA Starbucks Limited guiding principle Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following:  Completes store operational requirements by scheduling and assigning partners, following up on work results.  Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements.  Maintains and models a calm demeanour during periods of high volume or unusual events. Continues to keep store operating to standard and sets a positive example for the shift team.  Exhibits a willingness and desire to share coffee knowledge and stories with others.  Displays a ‘customer first’ attitude by training and holding partners accountable for delivering legendary customer service.  Solicits feedback from the customers.  Supervisory Responsibilities:  Interviewing & training partners, planning, assigning and directing work  Regular interaction/ review with the team  Encourage team to take independent decisions  Conduct goal setting  Developing strategic and operational plans for the work group, managing execution and measuring results  Review performance to achieve organizational goals  Gather & evaluate employees’ performance  Appraising performance  Addressing complaints and resolving problems.  Coaching, counselling, and disciplining  Ensures partners adhere to legal and operational compliance requirements  Drives coffee conversations within the team and creates a culture of coffee appreciation  Achieves financial objectives based on the annual budget; scheduling expenditures; analysing variances; initiating corrective actions  Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank  Ensures availability of merchandise and services by approving contracts; maintaining inventories  Maintains the stability and reputation of the store by complying with legal requirements  Analyses sales figures and forecasting future sales volumes to maximize profits  Manages and motivates the team to increase sales and ensure efficiency  Manages stock levels and making key decisions about stock control  Ensures standards for quality, customer service and health and safety are met  Makes timely yet thoughtful decisions even when information is incomplete; considers multiple options/alternatives before committing to a course of action  Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing  Conducts regular store meetings  Accountable to improve and increase store performance for the growth of the organisation

Job Description Job Title: - Shift Supervisor Organization: TATA Starbucks Pvt. Ltd. Department: Operations Job Title: Shift Supervisor Location: South Mumbai Reporting to: Store Manager Band: Shift Supervisor Summary of Key Responsibilities – Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Provides feedback to store manager on partner performance during shift. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. • Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. • Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. • Maintains regular and consistent attendance and punctuality. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. • Follows health, safety and sanitation guidelines for all products. • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. This position contributes to our success by: • Assisting the store manager in executing store operations during scheduled shifts. • This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. • The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Required experience and education- • Minimum 1 year of experience of handling a team in a retail setup • Minimum education qualification – 12th / Diploma + Competencies- • Achieving Results • Helping Others Succeed • Living Our Misson And Values • Winning With Integrity • Making Every Customer Feel Special • Working Together

Key Responsibilities: Assist passengers with check-in, boarding, and baggage procedures Provide accurate flight information and handle customer inquiries Adhere to and enforce safety and security protocols Collaborate with departments to ensure timely flight operations Professionally handle unexpected or emergency situations Eligibility Criteria: Minimum High School (12th pass) Airport Management certification preferred (AAI and BAAI approved) Communication: Excellent verbal and written communication skills Tech Skills: Basic knowledge of aviation systems, ticketing platforms, and mobile applications

Eligibility: 10+2 any subject. Any aviation certificate Regarding this job. AAI and BAAI certification. Operational Management: Supervise and coordinate all ground handling activities, including baggage handling, aircraft loading/unloading, and passenger boarding/deplaning. Ensure adherence to safety regulations, security protocols, and operational procedures. Monitor flight schedules and coordinate with airline staff and other airport departments to ensure on-time departures and arrivals. Manage resources, including personnel, equipment, and supplies, to optimize efficiency and minimize delays. Implement and maintain quality control measures to ensure high standards of service and safety. Staff Management: Recruit, train, and evaluate ground staff, ensuring they possess the necessary skills and knowledge. Motivate and lead the ground staff team to achieve operational goals and objectives. Address employee performance issues and provide constructive feedback. Ensure compliance with labor laws and company policies.