Senior Guest Service Associate CGH Earth Experience Hotels

0 years

0 Lacs

Peerumade, Kerala, India

On-site

Company Description CGH Earth is a pioneer of sustainable and responsible tourism in India. We focus on working with local communities, embodying local ethos, and caring for the environment. Our properties have received multiple awards, including the India Responsible Tourism Awards and the World Responsible Tourism Awards. We are recognized globally for our commitment to sustainable and experiential tourism. Role Description This is a full-time on-site role for a Senior Guest Service Associate located in Thekkady. The Senior Guest Service Associate will handle day-to-day guest services,Taking orders ,Serving them and taking feedback. The role involves providing exceptional guest service, ensuring guest satisfaction, and addressing any guest concerns or needs promptly. The individual will be responsible for maintaining clear communication with guests and relevant departments to provide a seamless guest experience. Qualifications Guest Services and Guest Service skills Customer Service skills Experience in handling Reservations Strong Communication skills Excellent problem-solving abilities Ability to work in a team-oriented environment Previous experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field is preferred

Posted 3 weeks ago

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