Business Development Officer Equitas Small Finance Bank

2.0 - 4.0 years

1 - 4 Lacs

Palin, Jodhpur

Work from Office

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to drive business growth and improve overall performance. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and organizational skills with attention to detail. Experience working with financial products and services is an added advantage. Ability to build and maintain strong relationships with customers and colleagues.

Posted 1 week ago

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Customer Service Officer Equitas Small Finance Bank

3.0 - 6.0 years

1 - 3 Lacs

Palin, Jodhpur

Work from Office

We are looking for a skilled Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 7 years of experience in the BFSI industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer experience. Develop and maintain strong relationships with customers. Identify opportunities to upsell and cross-sell products and services. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solving and analytical skills. Proficient in using technology and software applications. Strong attention to detail and organizational skills. Ability to work collaboratively as part of a team.

Posted 3 weeks ago

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Branch Receivable Officer Equitas Small Finance Bank

2 - 5 years

1 - 3 Lacs

Palin, Jodhpur

Work from Office

Key Result Areas Position ABM - Retail S.NO.DESIRED RESULTWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure 1X bucket resolution on bounce basis30Collection Efficiency in X Bucket (Target Vs Achievement)Annexure 1 2Ensure Collection Efficiency in 1-90 Resolution15`Annexure 2 3Ensure Collection Efficiency in 1-90 Normalization10Collection Efficiency in 1-90 Normalization (Target Vs Achievement)Annexure 3 4Ensure Collection Efficiency in 90-180 Normalization roll back15Collection Efficiency in 90-180 Normalization (Target Vs Achievement)Annexure 4 5Collection charges as per the given target from bounce customers20Collection charges as per the given targetAnnexure 5 6Self Development5Average Mandays of Training for SelfAnnexure 6 7Process Orientaition5Risk Audit ReportAnnexure 7 Note If 90-180 cases not allocated, the weightages will be added to X bucket resolution. If 1-90 cases not allocated, the weightages will be added to to x bucket resolution. X bucket resolution on bounce basisScoring method5 (Outstanding)4 (Excellent)3 (Very Good)2 (Good)1 (Adequate)Collection Efficiency in X Bucket (Target Vs Achievement)>98.5%(98 - 98.5)%(97.5-98)%(97-96)%< 96%

Posted 1 month ago

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