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0.0 - 4.0 years
0 Lacs
Kelambakkam, Tamil Nadu, India
On-site
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. Requirements About the Role: The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities Business Development (Sales) Get business as per the approved business plan of the branch Responsible for sales promotion activities in the assigned territory Ensure all Sales KPIs are achieved month on month Identify and follow-up with prospective customers and respond to enquiry calls within specific time period Maximise conversion of enquiries into orders Ensure renewals in line with Company Expectations Keep a close eye on the developments & business opportunities in the assigned territory Prepare MPG and ensure it's updated regularly Customer Service Ensure the quality of service delivery Maintain good liaison with the customers Prepare reports & submit the same on time to the customers Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required Conduct detailed inspection & SRA at client's site Prepare quotations for the customers through the system Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers Set correct Customer expectations with respect to the pest management Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling. Administration & Accounts Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary Follow-up for the timely and correct invoicing by the back office Share the costings and customer expectation with operations before service delivery Ensure all the collections gets deposited to back office within 24 hours Review daily collection & billing with back office department Maintaining Systems and MIS Ensure the required systems related to sales are updated on timely basis. Prepare Daily and Monthly Sales Report Maintain Database of customers Key ResuAlt Reas Business Development (Sales) Develop new business opportunities & Upselling Opportunities Renewals (if assigned) Calls/ Survey / Quotations/ PDSA as per Regional plan Collection & DSO Customer Service Timely Invoice Submission Competencies (Skills Essential To The Role) Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with the clients Ability to achieve targets Computer Skills Educational Qualification / Other Requirement Any Graduate (Any stream) Freshers Can Apply (0 - 4 years of experience) Mandatory : Two wheeler with valid driving license Languages: Local Language and English Role Type / Key Working Relationships Field Sales - Individual Contributor Role External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our Values Lie At The Core Of Our Mission And Vision. We Believe That It's Our People Who Make Our Company What It Is. We Believe In Attractive Incentives Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Posted 3 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Chennai, Padur, Kelambakkam
Work from Office
ProPhoenix is a privately held Corporation, started in 2003, with a singular focus on Public Safety Solutions headquartered in USA with offshore office in OMR Padur, Chennai. We at ProPhoenix are looking to hire dynamic & zealous individuals to be part of our development team. Below is the job description for the role. Candidate should have well versed in C#, ASP.NET, HTML, JavaScript, Ajax, OOPs concepts and SQL Server. Involved in code development and implementing database changes. Candidate should have experience in complete SDLC Process. Candidate should have good analytical and problem-solving skills. Should be a result oriented and good team player. Should possess good communication.
Posted 1 month ago
- 3 years
1 - 3 Lacs
Chennai, Kelambakkam
Work from Office
Shift and schedule - Day shift Installation & Demonstration Troubleshooting & Servicing Calibration & Maintenance Data Connectivity & Configuration Service Reports. Mandatory Key Skills Hands on exposure Servicing Electronics Devices / Instruments / Scientific Equipment Troubleshooting / Board Level Good on MS Word / MS Excel for Reporting Willing to Travel / Field Work. Ability to commute/relocate: Kelambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Willingness to travel: 100% (Required).
Posted 2 months ago
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