Banker-Customer Experience IDFC FIRST Bank

1.0 - 4.0 years

0 Lacs

Kannad, Maharashtra, India

On-site

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities

Posted 1 week ago

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Netskope Engineer ( Contract basis For 6 months ) Farsighted Systems

5 - 8 years

7 - 10 Lacs

Kannad

Work from Office

Contract Role - 6 Months Experience with Netskope Secure Web Gateway (SWG), creating policies for allowing/blocking websites and/or specific types of content and/or applications, managing groups applying different policy sets to different groups. Experience with designing, documenting, implementing, testing and deploying Netskope SWG policies following the production change management process is required. Alternate experience with another SWG like Zscaler can be considered. The candidate must be an individual contributor (not a manager/team lead) with sufficient depth of experience (~5+ years) to work independently. Location - PAN India .

Posted 1 month ago

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BeyondTrust Admin / Analyst Farsighted Systems

5 - 8 years

7 - 10 Lacs

Kannad

Work from Office

Contract Role - 6 Months BeyondTrust Endpoint Privilege Management (EPM) expertise i.e. creation of endpoint (Mac, Windows) policies for allowing/blocking apps, approval workflows, managing groups, applying different policies to different groups, creating exception alerts, reviewing exceptions and providing approval recommendations within the BeyondTrust Endpoint Privilege Management tool. For clarity, experience in other BeyondTrust tools like PasswordSafe PAM, Entitle is NOT sufficient. Experience with designing, documenting, implementing, testing and deploying BeyondTrust EPM policies following production change management process is required. The candidate must be an individual contributor (not a manager/team lead) with sufficient depth of experience (~5+ years) to work independently. Location - PAN India .

Posted 1 month ago

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