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0 years
3 - 3 Lacs
Dadar H.O, Mumbai, Maharashtra
Remote
Job brief The Customer Support Executive is responsible for providing exceptional customer service and support to clients and customers. They will handle inquiries, resolve complaints, and ensure customer satisfaction. The primary objective of this role is to maintain strong customer relationships and deliver a positive customer experience. Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide accurate information on products/services to customers through effective communication. Escalate complex issues to senior team members or supervisors as appropriate, ensuring timely and effective resolution Maintain records of all interactions with customers using CRM tools like Excel. Follow up with customers and internal teams to ensure that open issues/queries are resolved on time Collect and collate customer feedback and empirical data, and share these insights with Product, Sales, and Marketing teams to drive the evolution of our products and processes Assist in the creation and implementation of processes, policies, and standard operating procedures (SOPs) to enhance the automation and efficiency of the customer support function Requirements and skills Experience as a Customer Support Executive or similar role Female candidate will be given preference Experience using help desk software and remote support tools Excellent verbal and written communication skills Multi-tasking abilities and problem-solving skills Inclination to gain a deep knowledge of products, processes, SLAs and SOPs Basic knowledge of MS-Office and MS- Excel. Must-Know Languages: English, Hindi Ability to work in a fast-paced and team-oriented environment. Willingness to adapt and learn quickly in a dynamic industry. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Ability to commute/relocate: Dadar H.O, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current CTC What is your expected CTC Work Location: In person
Posted 1 week ago
30.0 years
3 - 4 Lacs
Dadar H.O, Mumbai, Maharashtra
On-site
Company Name - EDIT Systems Pvt.Ltd. URL - www.edit.co.in About the Company EDIT Institute is an edutech company established in 1990. It has 30+ years experience in the field of Training in Graphic Design, Web Design, UX Design & UI Design for Mobile App and Responsive Websites. EDIT provides Live Online professional courses and supports the students in getting placements in the industry. Over the years, more than 100,000 students across India have started their careers in EDIT Institute. Responsibilies ● Interact with Students, Parents & Facules to deliver Academic Outcomes. ● Monitor Academic Performance of students and helping them improve it. ● Provide guidance and mentoring to students and parents. ● Implement the academic process at the center. ● Maintain Aendance, Class Test Marks & other records in ERP and Excel / Google Sheets. ● Help in resolving the parental queries & concerns, if any. ● Assist in the day-to-day administraon of the center ● Work in a team and help others whenever required. Requisites (Core competencies / Skills) - Good English Communicaon Skills. - Knowledge of Excel / Google Sheets - Good at working in a Team - Strong focus on Customer Service - Strong interest in providing guidance & education Location - Dadar / Goregaon/ Andheri ( Visiting all 3 centers) Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Schedule: Day shift Fixed shift Work Location: In person
Posted 2 weeks ago
2.0 years
3 - 6 Lacs
Dadar H.O, Mumbai, Maharashtra
On-site
Job Summary: The Design Executive will create innovative and visually captivating designs for exhibitions, stalls, and stages, helping bring client brands to life through immersive experiences. This role involves concept development, 3D modelling, layout design, and collaborating with clients and internal teams to ensure high-quality execution. The ideal candidate is skilled in spatial and environmental design, proficient in tools like 3D Max AutoCAD and Adobe Creative Suite, and able to manage multiple projects efficiently. Key Responsibilities: Develop creative concepts and detailed designs for exhibition spaces, stalls, and stages. Collaborate with clients to understand project goals and present design ideas. Produce 3D models, layouts, and technical drawings to visualize concepts. Coordinate with production teams to ensure design feasibility, quality, and adherence to budget. Oversee installation and setup, ensuring designs align with the original vision and meet client expectations. Qualifications: Any degree in Design, Interior Design, or related field. 2+ years of experience in exhibition, stall, and stage design. Proficiency in design software, Mandatory (AutoCAD, Adobe Suite, 3D Max,VRay, 3D Rendering). Strong creativity, attention to detail, and project management skills. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person
Posted 3 weeks ago
40.0 years
0 - 0 Lacs
Dadar H.O, Mumbai, Maharashtra
On-site
Pethe Industrial Marketing Company Pvt. Ltd. is the pioneer manufacturer of Industrial Electromagnetic Brakes and Clutches in India, with a legacy of over 40 years. As we gear up for our next growth phase, we are seeking a Tally Operator who will strengthen our internal operations and support our growing customer base. Primary Responsibilities Data Entry: Accurately record financial transactions, sales, purchases, bank transactions, and other data in Tally. Account Reconciliation: Reconcile bank statements and other accounts to ensure accuracy and identify discrepancies. Invoice Generation: Generate invoices for sales, purchase orders, and other financial documents. Report Generation: Prepare financial statements, balance sheets, income statements, and other reports using Tally. Inventory Management: Maintain accurate inventory records and track stock levels using Tally. Tax Compliance: Assist in calculating and filing taxes, ensuring compliance with relevant regulations. Collaboration: Work with other departments, such as accounts payable/receivable and management, to gather financial data. Troubleshooting: Provide technical support to users of Tally software and troubleshoot issues. Candidate Profile Education: Any Graduate Experience: 1–3 years of relevant experience in Tally operation. Freshers with good of Tally Prime are welcome Key Skills: Knowledge and Experience in Tally Prime Good knowledge of MS Excel & basic documentation Skilled and Experienced candidates who wish to be a part of a legacy company entering a high-growth innovation phase and explore opportunities for growth in Operations can apply to [email protected] with their updated Resumes and relevant documents. Visit us at www.petheind.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Dadar H.O, Mumbai, Maharashtra
On-site
Job Summary Preparing original class materials. Organising a schedule across several locations. Preparing written and oral tests for students. Conducting private or group classes. Marking homework and tests. Invoicing clients for work completed. Responsibilities and Duties Preparing original class materials. Organising a schedule for different levels Preparing written and oral tests for students. Conducting private or group classes. Marking homework and tests. Invoicing clients for work completed. Job Type: Part-time Work Location: In person
Posted 1 month ago
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