0.0 - 2.0 years

1 - 1 Lacs

Chira Bazaar, Mumbai, Maharashtra

On-site

Location: Chira Bazaar Marine Lines, East. Job Type: Full-time Experience: 0-2 Years / Fresher can apply Salary: 10,000 To 15,000 Job Description: We are looking for a friendly, reliable, and solution-oriented Customer Support Executive to join our team. You will be the first point of contact for our customers, helping them with inquiries, issues, and support requests. Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and professional manner Resolve product or service issues by clarifying customer concerns and providing solutions Maintain accurate records of interactions and follow up to ensure resolution Collaborate with internal teams to escalate or address customer concerns Provide feedback to improve our service quality and customer experience Requirements: Excellent communication skills in English & Hindi (verbal and written) Strong problem-solving skills and a customer-first attitude Basic computer knowledge (Excel tools, email, chat platforms) Ability to stay calm under pressure and handle multiple tasks Prior experience in customer support is a plus, but not mandatory Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person

Posted 1 week ago

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