CBG: SBB Relationship Manager - Working Capital Axis Bank

2.0 years

0 Lacs

Chakapara

On-site

About the Role: Relationship Managers (RM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. RMs manage a team of executives responsible for selling loan products to the customers based on their needs and growth of the lending book of the area through NTB acquisition as well ETB portfolio They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. Details of the Role: Department CBG Grade AM/DM/M/SM Sub-Department SBB- CBG Reporting (Business) SM/AVP/VP Location Reporting (Matrix) Key Responsibilities: Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i.e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Act as Absolute owner of the Mapped book & manage the Customer Life Cycle. Renewals & Deferrals Management Manage the Portfolio Health, DPDs & the timely interest servicing Aim to increase Product per Customer & acquire full relationship of the Customer for all banking Needs Responsible for the productivity of the Relationship officer if mapped. Effectively use the Digital platforms like Project Neo, Various STP Journeys , Business App , Siddhi & others available to extend faster & better experience. Qualifications: Graduation/post-graduation from a recognized institute 2+ years sales experience. Role Proficiencies: Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Capability to handle pressure and meet deadlines Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills

Posted 3 weeks ago

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RL - Wheels:Sales Manager - CE - Hybrid Axis Bank

0.0 - 2.0 years

0 Lacs

Chakapara

On-site

RL - Wheels:Sales Manager - CE - Hybrid About the Business Group: The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India. About the Role: Sales Manager is part of the Bank’s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Construction Equipment loans Customers and explore additional funding avenues for existing CE customers. They have to source CE business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee. Details of the Role: Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AVP Location Mumbai Reporting (Matrix) Key Responsibilities: Business Goals & Profitability Responsible to ensure achievement of volume targets of CE loans Business with right business mix of New and Used with required channel mix, yield and fee with higher throughput from each off roll resource Audit, Compliance, and Risk Management Responsible for driving PDD collection and ensuring that thresholds are not breached Ensure risk and compliance through quality customer sourcing, timely and satisfactory closure of all regulatory points Sales and Channel Development Meet existing CE customers to understand their repeat funding requirement and onboard New to Bank CE customers to drive volumes Responsible for ensuring end-to-end processing of cases by liaising with cross functional departments Establish relationships and enhance engagement with branches and channel partners Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts Adoption of Siddhi Application to enhance efficiency in Sales Team Improve contribution of PSL in portfolio Customer Experience Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight. Make Axis Bank the financier of first choice by ensuring best in class TAT Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction. Collaboration and People Priorities Ensure minimum RO attrition by providing timely guidance Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments Qualifications: Graduation/post-graduation from a recognized institute 0-2 years of work experience (secured loans preferred) Role Proficiencies: Strong sales orientation Adept at communication (English and local language) and interpersonal skills Proficiency in managing clients, partner relationships, diverse stakeholders and channels Ability to align with objectives and new initiatives of the bank Skill in managing team efficiently and productively Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset

Posted 1 month ago

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