Sales Coordinator John Galt International

5.0 years

3 - 0 Lacs

Badlapur E.D, Thane, Maharashtra

On-site

Job Description Position Title: Sales Coordinator Department: Sales & Marketing Reports To: Jt. CEO Job Purpose: The Sales Coordinator acts as a bridge between field sales representatives, internal teams (production, logistics, finance), and customers. The role involves managing order processing, customer communication, tracking sales data, and ensuring timely follow-up on leads and proposals to support the sales team in meeting revenue goals. Key Responsibilities: Sales Support: Lead Management: Qualify and assign inbound leads to sales reps. Track all inquiries in the CRM (e.g., “Contact to Lead” & “Lead to Order” FMS sheets). Proposal Coordination: Prepare quotations, tender documents, and technical-commercial offers in coordination with sales engineers. Ensure timely submission of proposals and follow-ups with clients. Order Processing: Coordinate with production and stores teams for material availability and delivery schedules. Generate order confirmations, invoices, and delivery challans. Customer Communication: Address customer queries on pricing, product availability, and delivery. Handle post-order communications and service requests. Data & Reporting: Maintain updated sales dashboards (enquiries, quotations, orders). Create MIS reports , tracking order status, sales pipeline, and customer interactions. Monitor outstanding payments and support follow-up for collections. Coordination & Admin: Act as the primary point of contact for internal coordination between sales, finance, logistics, and production. Assist sales reps with scheduling client meetings, demos, and presentations . Support in planning exhibitions, marketing events, and dealer meets . Key Skills & Requirements: Education: BCom, MSCIT, or similar Experience: 2–5 years in sales coordination, preferably in B2B/industrial sales. Technical Skills: Familiarity with industrial equipment (process equipment, tools, coatings). Proficiency in MS Excel, PowerPoint, and CRM tools. Soft Skills: Strong communication and follow-up skills. Multi-tasking and deadline-oriented. Analytical and detail-oriented. KPIs for Sales Coordinator: Lead Response Time: Leads assigned within 24 hours. Quotation TAT: 100% proposals sent within committed timelines. Pipeline Accuracy: Maintain >95% accuracy in CRM/FMS tracking. Coordination Efficiency: Zero delays due to miscommunication between sales and operations. Salary range - Up to 25k per month Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person

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