CUSTOMER SERVICE EXECUTIVE Muthoot FinCorp (MFL)

0.0 - 3.0 years

2 - 5 Lacs

Vijayawada, Attili, Tadepalligudem

Work from Office

Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services

Posted 3 weeks ago

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CUSTOMER SERVICE EXECUTIVE Muthoot FinCorp (MFL)

1.0 - 3.0 years

3 - 5 Lacs

Vijayawada, Attili, Tadepalligudem

Work from Office

Posted 3 weeks ago

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BRANCH MANAGER I Muthoot FinCorp (MFL)

3.0 - 5.0 years

4 - 5 Lacs

Vijayawada, Attili, Tadepalligudem

Work from Office

Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English

Posted 3 weeks ago

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Marketing Manager Septillion Energie

0.0 - 2.0 years

1 - 2 Lacs

Attili

Work from Office

Responsibilities: * Develop marketing strategies & campaigns * Manage budgets & resources effectively * Collaborate with cross-functional teams * Measure & report results regularly * Analyze market trends & customer needs

Posted 1 month ago

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