Posted:3 days ago|
Platform:
Work from Office
Full Time
Role Review and undertake full investigation of the alerts escalated from Level 2 and sic alert ensure the Potential / True Matches are closed as appropriate; False Positives are discounted as appropriate; RFIs are raised if client information is insufficient to take a decision unable to determine if the Alert is a Sanctioned Watch Person or not. To ensure process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and customer Service Level Agreements (SLAs) MI and other business data requirements are completed accurately and supporting statistics/reports/returns are presented to business/management within agreed timescales Investigations/decisions need to be completed within defined SLAs documented within the Global Procedures and as per the standards agreed in the process Adhere to the process requirements in accordance with established procedures and set standards and build on the knowledge of latest Sanctions trends Common fraud / regulatory risk / errors / irregular escalations are identified and escalated in accordance with procedures in a timely manner. All data requirements (timesheets and process information) is accurately updated in a timely manner. Establish and maintain effective relationship with all stakeholders and identify areas of service improvements. Drive customer centric Quality initiatives and ensure timely effective resolution of escalated issues Operator to reach out to the Client Management Teams on a Request for Information approach with France Client Management Teams in local French Language Qualification A Bachelors/Masters degree from a Recognized Educational Institution or University. French Language Expertise – Read and Write Fresher or Experienced (Upto 2years) in Financial Crime Risk Domain or in dealing with French Language. Flexibility to work in shifts Including Night / Day in a 24/7 Format. Flexibility in terms of the Rotational Week-Off’s. Basic Microsoft and System Navigation skills. Excellent Communication, presentation and inter-personal skills in English as well. Ability to understand and manage risk. Adhering to Hybrid Working Model Policy. Eligibility for Sanctions / Payments Screening: Experience in Sanctions Screening or Transactions Screening Processes is an added advantage In depth knowledge of SWIFT, ISO and other payment systems Understanding about the Global Sanctions Policies and Regulatory Guidelines
Allegis Global Solutions (AGS)
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