Jira Administrator Fusion Plus Solutions

5.0 - 8.0 years

3 - 12 Lacs

Hyderabad, Telangana, India

On-site

No of years experience5+Detailed job description - Skill Set: Service Project Configuration: Interpret and translate business requirements into service project configurations, including request types, queues, and SLAs. Permissions and Notifications: Manage permissions and notifications for customers and agents. Project Creation and Management: Understand project creation aspects and be able to create break-down epics, stories, tasks, subtasks, and workflows. Customer Experience Optimization: Optimize the customer experience through portal configurations and knowledge base design. Workflow Automation: Create workflows using dashboards, reports, and automation. Best Practices Implementation: Leverage Atlassian Community and resources to implement best practices. Methodologies Understanding: Understand the concepts of Kanban, Agile, and SAFe methodologies. Tool Integration: Work on the integration of DevOps/QA tools like qTest, Tosca, and GitLab with Jira. Mandatory Skills Jira Administrator or Developer Knowledge Proficiency in scripting languages (e.g., Groovy, JavaScript). Experience with REST API and web development technologies. Good to Have Skills Strong understanding of Jira administration and configuration, especially for service projects.

Posted 8 hours ago

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Jira Admin Fusion Plus Solutions

3.0 - 5.0 years

3 - 12 Lacs

Hyderabad, Telangana, India

On-site

Service Project Configuration: Interpret and translate business requirements into service project configurations, including request types, queues, and SLAs. Permissions and Notifications: Manage permissions and notifications for customers and agents. Project Creation and Management: Understand project creation aspects and be able to create break-down epics, stories, tasks, subtasks, and workflows. Customer Experience Optimization: Optimize the customer experience through portal configurations and knowledge base design. Workflow Automation: Create workflows using dashboards, reports, and automation. Best Practices Implementation: Leverage Atlassian Community and resources to implement best practices. Methodologies Understanding: Understand the concepts of Kanban, Agile, and SAFe methodologies. Tool Integration: Work on the integration of DevOps/QA tools like qTest, Tosca, and GitLab with Jira Jira Administrator or Developer Knowledge Proficiency in scripting languages (e.g., Groovy, JavaScript). Experience with REST API and web development technologies. Strong understanding of Jira administration and configuration, especially for service projects

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Information Technology Project Manager Antal TECH jobs

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Project Manager, your main responsibility will be to manage and maintain Jira Portfolio to ensure it aligns with program needs and workflows. You will be involved in contributing to business cases, ensuring timely sign-off, implementing and maintaining project management methodology, and ensuring project governance compliance. Additionally, you will be developing project plans, providing progress reports to stakeholders, and attending project committee meetings. It will be your role to identify, manage, and escalate risks, as well as develop contingency plans when necessary. You will also need to establish working groups, direct activities, ensure task delegation, and manage project resources effectively. Your role will involve managing project communications, supporting contract negotiation, monitoring key milestones, and ensuring accurate reporting. Leading and managing on-premises or virtual project teams, planning and monitoring project progress, and initiating corrective actions as needed will also be part of your responsibilities. Furthermore, you will work on prioritization mechanisms, project continuous improvement, and post-implementation reviews. In terms of requirements, you should have a Bachelor's or Master's degree in relevant fields such as Computer Science, Information Technology, Electronics & Communication, Information Science, or Telecommunications. A minimum of 5 years of experience in working with JIRA and Project Management is essential. You should have a working knowledge of project management in a multi-disciplined and commercial environment, as well as JIRA administration and orchestrated portfolio for planning, tracking, and reporting techniques. Strong stakeholder management, negotiation, conflict management skills, and the ability to identify and escalate issues are also required. Experience in managing stakeholder relationships, good knowledge of project delivery lifecycle, ability to manage project risks, understanding core business objectives, attention to detail, concern for accuracy, and excellent communication skills are crucial for this role. Working towards industry qualifications such as PMP, SaFe Agile, or PRINCE 2 is preferred. Intermediate MS Office skills including Word, Excel, PowerPoint, Visio, Project, and SharePoint are also necessary. The mandatory skills for this role include JIRA Configuration and Customization, Technical Analysis, Solution, and RFI Analysis, JavaScript, CSS, HTML, Testing, SQL Server, and Agile.,

Posted 5 days ago

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