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8.0 - 10.0 years

4 - 8 Lacs

Thiruvananthapuram

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KEY RESPONSIBILITIES Develop application code using Angular 13 or higher, Spring Boot, Jboss Develop and Deploy applications on OpenShift platform Prepare technical documentation Provide detailed development estimates Ensure that solutions adhere to development best practices and architectural principles Participate in integration and regression testing Implement security policies as set out QUALIFICATIONS 1. Software engineering, computer science or related degree plus 10+ years software development experience using a Java web application stack 2. Experience in Spring boot and JBoss is mandatory 3. Hands-on experience with Angular 13 and above, including Angular custom theming Angular Material RRxJS Implementation and use of RESTful APIs Experience working in an Agile Team environment as well as work independently Strong knowledge of SDLC concepts, practices and procedures 4. Strong knowledge of source control software (preferably Git) 5. Familiarity with continuous integration, dependency management and code review tools (preferably Jenkins, Maven, Gerrit) 6. Knowledge of Oracle database NICE TO HAVE SKILLS 1. Exposure to Continuous delivery concepts (deployment pipelines etc.) 2. OpenShift/Kubernetes 3. AWS Knowledge 4. Knowledge of Jira tool 5. Experience developing client-facing, W3C standards and AODA compliant, web applications supporting multiple browsers and operating systems SYSTEMS ENVIRONMENT: Multi-tier web-based solutions involving a wide variety of hardware and operating systems DEVELOPMENT ENVIRONMENT AND TOOLS: Angular 10 +, Java, Java EE, Unix, Spring MVC, Spring Boot, Hibernate, jQuery, JPA, JDBC, SOA, JAX-WS, REST, SOAP, JAXB Bindings, EJB 3.0, JSON, CSS, XML, HTML5, Debugging tools, JBoss application server, Ant, Oracle, Eclipse, Webstorm, GIT, Junit testing, UML, Knowledge of modelling tools

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5.0 - 10.0 years

10 - 15 Lacs

Gurugram

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SKILLS (Only Core skills are mandatory): Core Skill Set Core Java, J2EE, Multithreading, Collection, Object Oriented Programming, Design Pattern, Web Services, Spring, ORM Framework, Data Structure. Languages Java Internet Technologies XML, XHTML Distributed Technologies Servlet, Restful Web Service, JAX-RS (Jersey), JAX-WS, SOAP, Spring Web Services, Contract first Web Services, WSDI. Message Oriented Middleware Spring JMS, Apache ActiveMQ J2EE Frameworks Spring IOC, Spring AOP, JSF 2.0 XML Technologies XML Parser/ Framework JAXB Java Persistence Frameworks Hibernate, MyBatis Version Control Tools GitHub, SVN Web Server Tomcat, Apache, HTTPD Client Side programming HTML, CSS, AJAX, jQuery, Angular.js, Backbone.js, JSP Database MySQL Additional Skills Knowledge (Not Mandatory): Payment Gateways, Ecommerce, Merchant Acquiring Systems. Security, Encryption, Encoding. PCI DSS. Brief: Java, JQuery, Web Development, Java Spring, Redis, Memcache, Tomcat, Apache, Eclipse, Rest API, Ecommerce. Educational Qualifications: Engineering Graduate with 5+ years of experience.

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2.0 - 7.0 years

3 - 6 Lacs

Gurugram

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Core Skill Set Core Java, J2EE, Multithreading, Collection, Object Oriented Programming, Design Pattern, Web Services, Spring, ORM Framework, Data Structure. Languages Java Internet Technologies XML, XHTML Distributed Technologies Servlet, Restful Web Service, JAX-RS (Jersey), JAX-WS, SOAP, Spring Web Services, Contract first Web Services, WSDI. Message Oriented Middleware Spring JMS, Apache ActiveMQ J2EE Frameworks Spring IOC, Spring AOP, JSF 2.0 XML Technologies XML Parser/ Framework JAXB Java Persistence Frameworks Hibernate, MyBatis Version Control Tools GitHub, SVN Web Server Tomcat, Apache, HTTPD Client Side programming HTML, CSS, AJAX, jQuery, Angular.js, Backbone.js, JSP Database MySQL Additional Skills Knowledge (Not Mandatory): Payment Gateways, Ecommerce, Merchant Acquiring Systems. Security, Encryption, Encoding. PCI DSS. Brief: Java, JQuery, Web Development, Java Spring, Redis, Memcache, Tomcat, Apache, Eclipse, Rest API, Ecommerce. Educational Qualifications: Engineering Graduate Pratibha Tanwar

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5.0 - 10.0 years

11 - 16 Lacs

Gurugram

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Looking for challenging roleIf you really want to make a difference - make it with us Can we energize society and fight climate change at the same time At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the worlds energy systems. Their spirit fuels our mission. We are seeking a highly skilled and driven Senior AI Engineer to join our team as a founding member, developing the critical data and AI infrastructure for training foundation models for power grid applications. You will be instrumental in building and optimizing the end-to-end systems, data pipelines, and training processes that will power our AI research. Working closely with research scientists, you will translate cutting-edge research into robust, scalable, and efficient implementations, enabling the rapid development and deployment of transformational AI solutions. This role requires deep hands-on expertise in distributed training, data engineering, MLOps, a proven track record of building scalable AI infrastructure. Your new role- challenging and future- oriented Design, build, and rigorously optimize everything necessary for large-scale training, fine-tuning and/or inference with different model architectures. Includes the complete stack from dataloading to distributed training to inference; to maximize the MFU (Model Flop Utilization) on the compute cluster. Collaborate closely and proactively with research scientists, translating research models and algorithms into high-performance, production-ready code and infrastructure. Ability to implement, integrate & test latest advancements from research publications or open-source code. Relentlessly profile and resolve training performance bottlenecks, optimizing every layer of the training stack from data loading to model inference for speed and efficiency. Contribute to technology evaluations and selection of hardware, software, and cloud services that will define our AI infrastructure platform. Experience with MLOps frameworks (MLFlow, WnB, etc) to implement best practices across the model lifecycle- development, training, validation, and monitoring- ensuring reproducibility, reliability, and continuous improvement. Create thorough documentation for infrastructure, data pipelines, and training procedures, ensuring maintainability and knowledge transfer within the growing AI lab. Stay at the forefront of advancements in large-scale training strategies and data engineering and proactively driving improvements and innovation in our workflows and infrastructure. High-agency individual demonstrating initiative, problem-solving, and a commitment to delivering robust and scalable solutions for rapid prototyping and turnaround. We dont need superheroes, just super minds Bachelor's or masters degree in computer science, Engineering, or a related technical field. 5+ years of hands-on experience in a role specifically building and optimizing infrastructure for large-scale machine learning systems Deep practical expertise with AI frameworks (PyTorch, Jax, Pytorch Lightning, etc). Hands-on experience with large-scale multi-node GPU training, and other optimization strategies for developing large foundation models, across various model architectures. Ability to scale solutions involving large datasets and complex models on distributed compute infrastructure. Excellent problem-solving, debugging, and performance optimization skills, with a data-driven approach to identifying and resolving technical challenges. Strong communication and teamwork skills, with a collaborative approach to working with research scientists and other engineers. Experience with MLOps best practices for model tracking, evaluation and deployment. Desired skills Public GitHub profile demonstrating a track record of open-source contributions to relevant projects in data engineering or deep learning infrastructure is a BIG PLUS. Experience with performance monitoring and profiling tools for distributed training and data pipelines. Experience writing CUDA/Triton/CUTLASS kernels.

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4.0 - 8.0 years

7 - 11 Lacs

Noida

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- Java 8, Microservices, Multi-Threading, Spring Boot, Spring Batch, JPA, Hibernate - Hands on experience in design and development of web-based applications using Java, SQL, Servlets, JSTL, JSP, XML, Java-Api, Spring, Spring boot, Spring Batch - Experience in Agile Development Process. - Experience in Implementing SOA (Service Oriented Architecture) Using Web Service (SOAP, WSDL, Restful and JAX-WS) and Rest Services - Experience with using Apache Tomcat Server and WebSphere Application Server. - Hands on knowledge in Jenkins for CI/CD pipelines. - Hands on experience in developing Web-based application. - Strong systems analysis, design and architecture fundamentals, Unit Testing, and other SDLC activities. - Demonstrated analytical and problem-solving skills. - Excellent troubleshooting and debugging skills. - Strong communication and aptitude. - Ability to write reliable, manageable, and high-performance code. - Design, build, and maintain efficient, reusable, and reliable code. - Financial markets background is preferable but is not a must. Mandatory Competencies Java - Core JAVA Others - Micro services Java Others - Spring Batch Java Others - Spring Boot Fundamental Technical Skills - Multithreading Java - Hibernate/JPA Beh - Communication and collaboration

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7.0 - 9.0 years

37 - 40 Lacs

Ahmedabad, Bengaluru, Mumbai (All Areas)

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Dear Candidate, We are hiring a Computer Vision Engineer to develop AI-driven solutions for image recognition, object detection, and video analysis. The role requires expertise in deep learning, computer vision algorithms, and real-time processing techniques. Key Responsibilities: Develop and optimize computer vision models using OpenCV, TensorFlow, and PyTorch. Implement object detection, segmentation, and facial recognition algorithms. Process and analyze large-scale image and video datasets. Optimize deep learning models for real-time inference on edge devices. Collaborate with AI and software teams to integrate vision solutions into applications. Required Skills & Qualifications: Computer Vision Frameworks: OpenCV, DLIB, MediaPipe Deep Learning: TensorFlow, PyTorch, Keras Algorithms: CNNs, YOLO, Faster R-CNN, Mask R-CNN Programming: Python, C++, CUDA Edge AI: TensorRT, OpenVINO, NVIDIA Jetson Experience with autonomous systems, OCR, and SLAM is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

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5.0 - 7.0 years

25 - 30 Lacs

Bengaluru

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Role & Responsibilities Conduct original research on AI applications, focusing on machine learning algorithms and data-driven methodologies. Design, implement, and evaluate innovative algorithms to solve complex problems in various domains. Collaborate with cross-functional teams to integrate research findings into production systems and prototypes. Analyze and interpret large datasets to extract meaningful insights and validate research hypotheses. Stay current with the latest developments in the AI field and contribute to scholarly publications. Mentor junior researchers and contribute to a collaborative and stimulating research environment. Skills & Qualifications Must-Have Master's degree or PhD in Computer Science, Artificial Intelligence, or related field. Strong knowledge of machine learning and AI algorithms. Proficiency in Python programming for AI applications. Experience in statistical modeling and data analysis techniques. Hands-on experience with natural language processing (NLP) methods. Preferred Familiarity with deep learning frameworks such as TensorFlow or PyTorch. Experience in conducting peer-reviewed research and publications. Excellent problem-solving skills and creativity. Benefits & Culture Highlights Collaborative and innovative work environment that nurtures creativity. Opportunities for professional development and continuous learning. Supportive team culture valuing diversity and inclusion.

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1.0 - 4.0 years

5 - 9 Lacs

Hyderabad

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Step into the world of AI innovation with the Experts Community of Soul AI (By Deccan AI). We are looking for Indias top 1% Computer Vision Engineers for a unique job opportunity to work with the industry leaders. Who can be a part of the community. We are looking for top-tier Computer Vision (CV) Engineers with expertise in image/video processing, object detection, and generative AI. If you have experience in this field then this is your chance to collaborate with industry leaders. Whats in it for you. Pay above market standards. The role is going to be contract based with project timelines from 2 12 months, or freelancing. Be a part of an Elite Community of professionals who can solve complex AI challenges. Work location could be:. Remote (Highly likely). Onsite on client location. Deccan AIs OfficeHyderabad or Bangalore. Responsibilities:. Develop and optimize computer vision models for tasks like object detection, image segmentation, and multi-object tracking. Lead research on novel techniques using deep learning frameworks (TensorFlow, PyTorch, JAX). Build efficient computer vision pipelines and optimize models for real-time performance. Deploy models using microservices (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure). Lead MLOps practices, including CI/CD pipelines, model versioning, and training optimizations. Required Skills: . Expert in Python, OpenCV, NumPy, and deep learning architectures (e.g., ViTs, YOLO, Mask R-CNN). Strong knowledge in computer vision fundamentals, including feature extraction and multi-view geometry with experience in deploying and optimizing models with TensorRT, Open VINO, and cloud/edge solutions. Proficient with MLOps tools (ML flow, DVC), CI/CD, and distributed training frameworks. Experience in 3D vision, AR/VR, or LiDAR processing is a plus. Nice to Have:. Experience with multi-camera vision systems, LiDAR, sensor fusion, and reinforcement learning for vision tasks. Exposure to generative AI models (e.g., Stable Diffusion, GANs) and large-scale image processing (Apache Spark, Dask). Research publications or patents in computer vision and deep learning. What are the next steps. Register on our Soul AI website. Our team will review your profile. Clear all the screening roundsClear the assessments once you are shortlisted. Profile matching and Project AllocationBe patient while we align your skills and preferences with the available project. Skip the Noise. Focus on Opportunities Built for You!.

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1.0 - 4.0 years

5 - 9 Lacs

Bengaluru

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Step into the world of AI innovation with the Experts Community of Soul AI (By Deccan AI). We are looking for Indias top 1% Computer Vision Engineers for a unique job opportunity to work with the industry leaders. Who can be a part of the community. We are looking for top-tier Computer Vision (CV) Engineers with expertise in image/video processing, object detection, and generative AI. If you have experience in this field then this is your chance to collaborate with industry leaders. Whats in it for you. Pay above market standards. The role is going to be contract based with project timelines from 2 12 months, or freelancing. Be a part of an Elite Community of professionals who can solve complex AI challenges. Work location could be:. Remote (Highly likely). Onsite on client location. Deccan AIs OfficeHyderabad or Bangalore. Responsibilities:. Develop and optimize computer vision models for tasks like object detection, image segmentation, and multi-object tracking. Lead research on novel techniques using deep learning frameworks (TensorFlow, PyTorch, JAX). Build efficient computer vision pipelines and optimize models for real-time performance. Deploy models using microservices (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure). Lead MLOps practices, including CI/CD pipelines, model versioning, and training optimizations. Required Skills: . Expert in Python, OpenCV, NumPy, and deep learning architectures (e.g., ViTs, YOLO, Mask R-CNN). Strong knowledge in computer vision fundamentals, including feature extraction and multi-view geometry with experience in deploying and optimizing models with TensorRT, Open VINO, and cloud/edge solutions. Proficient with MLOps tools (ML flow, DVC), CI/CD, and distributed training frameworks. Experience in 3D vision, AR/VR, or LiDAR processing is a plus. Nice to Have:. Experience with multi-camera vision systems, LiDAR, sensor fusion, and reinforcement learning for vision tasks. Exposure to generative AI models (e.g., Stable Diffusion, GANs) and large-scale image processing (Apache Spark, Dask). Research publications or patents in computer vision and deep learning. What are the next steps. Register on our Soul AI website. Our team will review your profile. Clear all the screening roundsClear the assessments once you are shortlisted. Profile matching and Project AllocationBe patient while we align your skills and preferences with the available project. Skip the Noise. Focus on Opportunities Built for You!.

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1.0 - 4.0 years

5 - 9 Lacs

Mumbai

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Step into the world of AI innovation with the Experts Community of Soul AI (By Deccan AI). We are looking for Indias top 1% Computer Vision Engineers for a unique job opportunity to work with the industry leaders. Who can be a part of the community. We are looking for top-tier Computer Vision (CV) Engineers with expertise in image/video processing, object detection, and generative AI. If you have experience in this field then this is your chance to collaborate with industry leaders. Whats in it for you. Pay above market standards. The role is going to be contract based with project timelines from 2 12 months, or freelancing. Be a part of an Elite Community of professionals who can solve complex AI challenges. Work location could be:. Remote (Highly likely). Onsite on client location. Deccan AIs OfficeHyderabad or Bangalore. Responsibilities:. Develop and optimize computer vision models for tasks like object detection, image segmentation, and multi-object tracking. Lead research on novel techniques using deep learning frameworks (TensorFlow, PyTorch, JAX). Build efficient computer vision pipelines and optimize models for real-time performance. Deploy models using microservices (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure). Lead MLOps practices, including CI/CD pipelines, model versioning, and training optimizations. Required Skills: . Expert in Python, OpenCV, NumPy, and deep learning architectures (e.g., ViTs, YOLO, Mask R-CNN). Strong knowledge in computer vision fundamentals, including feature extraction and multi-view geometry with experience in deploying and optimizing models with TensorRT, Open VINO, and cloud/edge solutions. Proficient with MLOps tools (ML flow, DVC), CI/CD, and distributed training frameworks. Experience in 3D vision, AR/VR, or LiDAR processing is a plus. Nice to Have:. Experience with multi-camera vision systems, LiDAR, sensor fusion, and reinforcement learning for vision tasks. Exposure to generative AI models (e.g., Stable Diffusion, GANs) and large-scale image processing (Apache Spark, Dask). Research publications or patents in computer vision and deep learning. What are the next steps. Register on our Soul AI website. Our team will review your profile. Clear all the screening roundsClear the assessments once you are shortlisted. Profile matching and Project AllocationBe patient while we align your skills and preferences with the available project. Skip the Noise. Focus on Opportunities Built for You!.

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1.0 - 4.0 years

5 - 9 Lacs

Kolkata

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Step into the world of AI innovation with the Experts Community of Soul AI (By Deccan AI). We are looking for Indias top 1% Computer Vision Engineers for a unique job opportunity to work with the industry leaders. Who can be a part of the community. We are looking for top-tier Computer Vision (CV) Engineers with expertise in image/video processing, object detection, and generative AI. If you have experience in this field then this is your chance to collaborate with industry leaders. Whats in it for you. Pay above market standards. The role is going to be contract based with project timelines from 2 12 months, or freelancing. Be a part of an Elite Community of professionals who can solve complex AI challenges. Work location could be:. Remote (Highly likely). Onsite on client location. Deccan AIs OfficeHyderabad or Bangalore. Responsibilities:. Develop and optimize computer vision models for tasks like object detection, image segmentation, and multi-object tracking. Lead research on novel techniques using deep learning frameworks (TensorFlow, PyTorch, JAX). Build efficient computer vision pipelines and optimize models for real-time performance. Deploy models using microservices (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure). Lead MLOps practices, including CI/CD pipelines, model versioning, and training optimizations. Required Skills: . Expert in Python, OpenCV, NumPy, and deep learning architectures (e.g., ViTs, YOLO, Mask R-CNN). Strong knowledge in computer vision fundamentals, including feature extraction and multi-view geometry with experience in deploying and optimizing models with TensorRT, Open VINO, and cloud/edge solutions. Proficient with MLOps tools (ML flow, DVC), CI/CD, and distributed training frameworks. Experience in 3D vision, AR/VR, or LiDAR processing is a plus. Nice to Have:. Experience with multi-camera vision systems, LiDAR, sensor fusion, and reinforcement learning for vision tasks. Exposure to generative AI models (e.g., Stable Diffusion, GANs) and large-scale image processing (Apache Spark, Dask). Research publications or patents in computer vision and deep learning. What are the next steps. Register on our Soul AI website. Our team will review your profile. Clear all the screening roundsClear the assessments once you are shortlisted. Profile matching and Project AllocationBe patient while we align your skills and preferences with the available project. Skip the Noise. Focus on Opportunities Built for You!.

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5.0 - 8.0 years

9 - 14 Lacs

Chennai

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience5-8 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience5-8 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Chennai

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience3-5 Years.

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5.0 - 10.0 years

11 - 15 Lacs

Hyderabad

Work from Office

The Role. The ideal candidate for this role will be an innovative self-starter. You will be an AI expert with experience in making architectural tradeoffs to transform AI performance for a variety of use cases. You will collaborate with internal and external development engineers (architecture, hardware, validation, software services). You will contribute to development, support device characterization and benchmarking :. Proficiency in Large Models & Deep Neural Networks. Hands-on experience in working with large models & deep neural networks. Expertise in LLMs with working knowledge of large language models (LLMs). Extensive experience in System platform Architecture. Experience in Development Preferable for memory/storage/ any embedded system. In depth knowledge and extensive experience in dealing with Standardizations/Technical Papers/Patents. Extensive experience with C/C++ and Python programming. Develop and fine-tune LLMs (GPT, Llama, Mistral, Falcon, Claude, etc.) for domain-specific applications. Implement RAG pipelines using LlamaIndex, LangGraph, and vector databases (FAISS, Pinecone, Weaviate, ChromaDB) to enhance response accuracy. Build AI-powered chatbots and autonomous agents using LangGraph, CrewAI, LlamaIndex, and OpenAI APIs. Optimize and deploy generative AI models for real-time inference using cloud platforms (AWS, GCP, Azure) and MLOps tools (Docker, Kubernetes, MLflow). Fine-tune models using LoRA, QLoRA, PEFT, and RLHF to improve efficiency and personalization. Develop AI-driven workflows for structured reasoning and decision-making using CrewAI and LangGraph. Integrate multi-modal AI models (text, image, speech) into enterprise solutions. Implement memory and retrieval strategies for LLM-based systems using vector search and caching techniques. Ensure AI models follow ethical AI guidelines, bias mitigation, and security best :. Tech in Computer Science, Electrical Engineering. 8 to 10 Years of experience in relevant domain. Strong analytical & abstract thinking ability as well as technical communication skills. Able to work independently and perform in fast paced environment. Ability to troubleshoot and debug complex issues. Working Knowledge on Device Driver is desirable. Prior experience in working with Skills :. Languages & Frameworks Proficiency in Python, PyTorch, TensorFlow, JAX. (ref:hirist.tech).

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3.0 - 5.0 years

5 - 9 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience3-5 Years.

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1.0 - 5.0 years

11 - 15 Lacs

Hyderabad

Work from Office

We are seeking an innovative and highly motivated AI Research Scientist with expertise in Large Language Models (LLMs) and Generative AI (GenAI) to join our cutting-edge AI research team. As a core member of the team, you will contribute to pioneering research, develop state-of-the-art models, and help push the boundaries of AI technologies. The ideal candidate will have a deep understanding of machine learning, natural language processing (NLP), and generative models, with a passion for tackling complex problems and advancing AI. Key Responsibilities: Conduct Original Research: Lead research in the areas of LLMs, Generative AI, and NLP to propose novel algorithms, architectures, and methodologies that advance the state of the art. Model Development & Implementation: Design, develop, and experiment with advanced models, focusing on scaling, fine-tuning, and improving large language models for various applications, such as text generation, summarization, translation, and dialogue systems. Collaboration: Work closely with cross-functional teams (data science, engineering, product, etc.) to translate research ideas into production-ready solutions. Publications & Thought Leadership: Publish papers in top-tier conferences and journals (e.g., NeurIPS, ICML, ACL, CVPR). Present research at industry events and stay at the forefront of the latest advancements in AI. Model Evaluation & Benchmarking: Define metrics, evaluate model performance, and optimize the efficiency and scalability of LLMs and GenAI systems. Experimentation: Conduct rigorous experiments to analyze model behavior and improve robustness, fairness, and generalization. Mentorship: Provide guidance and mentorship to junior researchers and team members. Required Qualifications: PhD or Masters in Computer Science, AI, Machine Learning, or a related field. Strong background in Natural Language Processing (NLP) , Deep Learning , and Generative AI . Proficiency in Deep Learning frameworks such as PyTorch, TensorFlow, or JAX. Proven experience with Large Language Models (LLMs) , transformer-based architectures (e.g., GPT, BERT, T5), and related NLP techniques. Strong programming skills in Python , with experience in relevant libraries (e.g., Hugging Face Transformers, TensorFlow, PyTorch). Solid understanding of optimization techniques, model training, and scaling large models. Experience with distributed computing , cloud platforms (AWS, GCP, Azure), and parallel processing techniques. Demonstrated experience in research publications in top-tier AI/ML conferences and journals. Preferred Qualifications: Experience in Large Language Models (LLMs) . Understanding of AI ethics , fairness, bias mitigation, and explainability in AI models.. Strong publication record in areas like Generative Models , Self-Supervised Learning , Transfer Learning , etc.

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5.0 - 10.0 years

25 - 40 Lacs

Gurugram

Remote

Looking for a Machine Learning Engineer with strong JAX, TensorFlow, and NumPy experience to migrate models, ensure fidelity, automate pipelines, and benchmark performance. Fully remote freelance role with cutting-edge AI projects at Turing.

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5.0 - 10.0 years

20 - 25 Lacs

Bengaluru, Delhi / NCR, Mumbai (All Areas)

Work from Office

Translating production-grade machine learning models from TensorFlow to JAX. Understanding of TensorFlow, including internals and model structure. Building reproducible ML workflows and ensuring version-controlled development. Required Candidate profile Shd have exp of Machine Learning - 5 yrs OR Python - 5 yrs, PyTorch - 2 yrs, JAX - 1 yr, Numpy - 1 yr. Work location India - Remote job(2 Months contract)- 4 hours per day & minimum 20 hours per week

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2.0 - 6.0 years

5 - 8 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Job Title: Backend Engineer WFH Location: Permanent Remote Job Type: Full-time Experience Level: 5+ Years Department: Engineering / Backend Development Skills/ Expertise: 3+ years of hands-on experience in backend development with a strong focus on Java and RESTful APIs, Java, REST APIs, Python About the Role: We are seeking a skilled Endpoint Engineer to join our backend development team In this role, you will be responsible for designing, developing, and maintaining RESTful APIs primarily using Java, while also working with stored procedures and integrating with existing Python services You will play a key role in building scalable backend systems that power our applications and services, Key Responsibilities: Design, develop, and maintain RESTful APIs using Java (Spring Boot or similar frameworks), Collaborate with frontend developers, DevOps, and QA teams to deliver robust and scalable solutions, Write and optimize stored procedures and SQL queries for efficient data access, Integrate and maintain Python-based services or scripts as part of the backend ecosystem, Ensure API security, performance, and reliability, Participate in code reviews, unit testing, and documentation, Troubleshoot and resolve production issues related to APIs and backend services Required Qualifications: Bachelors degree in Computer Science, Engineering, or a related field (or equivalent practical experience), 3+ years of hands-on experience in backend development with a strong focus on Java and RESTful APIs, Proficiency in Spring Boot, JAX-RS, or similar Java frameworks, Strong understanding of SQL and experience writing stored procedures (e-g , PostgreSQL, MySQL, or Oracle), Working knowledge of Python for scripting or service integration, Experience with API documentation tools like Swagger/OpenAPI, Familiarity with version control systems (e-g , Git), Understanding of CI/CD pipelines and deployment practices, Preferred Qualifications: Experience with Docker and Kubernetes, Exposure to cloud platforms (AWS, Azure, GCP), Knowledge of asynchronous processing and message queues (e-g , Kafka, RabbitMQ), Familiarity with monitoring and logging tools (e-g , Prometheus, ELK stack),

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8.0 - 13.0 years

10 - 15 Lacs

Pune

Work from Office

We are seeking a highly skilled ‘Full Stack Developer’ with over 8 years of expertise in software product development, design, and support in enterprise software development. The ideal candidate will have a strong background in both front-end and back-end development, with hands-on responsibility for design, implementation, test and support. Software Development and Maintenance: oLead the design, development and implementation of front-end and back-end software components for storage and backup products, ensuring adherence to coding standards, best practices, and performance guidelines. Product Support: oProvide technical expertise and support to customers and internal stakeholders regarding product inquiries and issues. oCollaborate with product management to align technical solutions with business goals. Troubleshooting and Debugging: oInvestigate and resolve complex software issues, excellent debugging and analysis skills. oWork closely with cross-functional teams to identify root causes and implement effective solutions. Continuous Improvement: oStay updated with the latest advancements in database technologies, Java development practices, Front end development and software design principles. Required Technical and Professional Expertise Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related discipline. Extensive over 10 years of proven experience as a Full Stack Developer or similar role, including product development and support.And, exposure to other programming languages, development / test environments, and related diagnostic tools. Strong knowledge of Java programming language and its frameworks such as Spring Boot, Hibernate, and JPA. Experience with RESTful web services and APIs using technologies such as Spring MVC, JAX-RS, and Swagger. Familiarity with front-end development using JavaScript frameworks such as ReactJS and AngularJS, as well as HTML5. CSS3. Knowledge of database management systems (e.g., MySQL, DB2, PostgreSQL, MongoDB). Excellent problem-solving and debugging skills to analyze and resolve complex technical issues. Solid understanding of software design principles and best practices. Exposure to Product Development lifecycle activities is desired. Exposure to Design Thinking, UX & UI design is desired. Experience working with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure. Strong communication and collaboration skills to work effectively in a team-oriented environment. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related discipline. Extensive over 10 years of proven experience as a Full Stack Developer or similar role, including product development and support.And, exposure to other programming languages, development / test environments, and related diagnostic tools. Strong knowledge of Java programming language and its frameworks such as Spring Boot, Hibernate, and JPA. Experience with RESTful web services and APIs using technologies such as Spring MVC, JAX-RS, and Swagger. Familiarity with front-end development using JavaScript frameworks such as ReactJS and AngularJS, as well as HTML5. CSS3. Knowledge of database management systems (e.g., MySQL, DB2, PostgreSQL, MongoDB). Excellent problem-solving and debugging skills to analyze and resolve complex technical issues. Solid understanding of software design principles and best practices. Exposure to Product Development lifecycle activities is desired. Exposure to Design Thinking, UX & UI design is desired. Experience working with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure. Strong communication and collaboration skills to work effectively in a team-oriented environment. Preferred technical and professional experience Knowledgeable in UX design concepts Domain knowledge in Data protection and Storage space Familiarity with Docker/Kubernetes/OpenShift

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4.0 - 8.0 years

9 - 14 Lacs

Pune

Work from Office

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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