1.0 - 2.0 years

3 - 5 Lacs

Noida

Work from Office

Responsibilities: * Hardware and software support and installation * Collaborate with other IT groups for seeking resolution of reported issues * Administration, creation, and configuration of accounts in Active Directory * Manage New Employee On-Boarding and Off-Boarding IT activities/permissions/access * Patch Management and Software Deployment * Maintain IT Assets System and Software Inventory * Power Apps, Power Automate, and Share Point Flows * Provide high quality first level support and response to the end user * Complete all task in a timely manner to meet given SLAs * Track tickets status and ensure they are getting attention from other IT groups in timely matter * Collaborate with Technical Support team members to properly manage Stakeholder/customer inquiries and escalate when appropriate * Document solutions for knowledge-base and bring new ideas for innovation and automation excellence * Provide other job duties requested by manager on an as needed basis. Qualifications/Requirements: * University Degree * 1-2 years experience of working on a global help/service desk Level 1 (low level support) and higher support OR * 1+ years' experience technical support level 1 and higher (troubleshooting/problem solving skill) Position requires skills in the following areas as appropriate: * Experience in using helpdesk ticketing system * Preferable candidates should be English language expert (Speak, Read and Write) * Office 365 and SharePoint experience * Strong skills and ability to troubleshoot issues quickly and find solutions to solving them independently in a timely manner * Exhibit good general computer knowledge in hardware, software, Networking, Microsoft, and other applications * Great knowledge of IT processes and willingness to constantly update knowledge * Individual contributor, able to work independently * Inbuilt ability to multi-task, working on more than one issue simultaneously Role: IT Support Engineer Department: IT & Information Security Employment Type: Contract Role Category: IT Support Education UG: B.Sc in Computers, B.Tech/B.E. in Computers, BCA in Computers

Posted 3 weeks ago

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Microsoft Power Automate Professional Zorba Consulting India Pvt. Ltd.

2 - 7 years

4 - 8 Lacs

Noida

Work from Office

Roles And Responsibilities Responsible for developing Power Automate workflows using Power automate desktop tool (PAD). Must be able to interact with various external data sources and perform CRUD operations. Must be able to debug, develop and add new conditions/actions in existing new workflows using PAD. Ability to create business processes with out-of-the-box MS Flow /Automate. Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing. Work directly with clients to support various projects and solutions. Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise. Identify areas and processes where Microsoft 365 can be better leveraged and facilitate process improvement. Knowledge of Dataverse and SQL is a Plus and experience customizing SharePoint lists is a Plus. Skills Ability to create business and IT processes with out-of-the-box and custom connectors with Microsoft Automate/Flow. Ability to create and connect child flows. Ability to leverage the use of Microsoft Power Automate or Azure Logic Apps. A clear understanding of Power Automate functions and limitations. Experience developing RPA with or within Microsoft Power Automate/Flow, Automation Anywhere, Blue Prisma, UI Path, etc. .Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS is a plus. Creating PowerShell scripts is plus. Presentation skills with a high degree of comfort with both large and small audiences. Strong business-to-technology translation skills are essential for identifying ways to apply solutions to help clients increase business value and performance. Exceptional verbal and written communication. Technologies: Power Flow/Automate, SharePoint Online, Microsoft Dynamics 365, MS SQL, PowerShell. Skills : power automate,entity framework , powershell , rpa , microsoft dynamics 365,power flow,microsoft flow,dataverse,sql,css,asp.net mvc,sharepoint online,ms sql , sharepoint , c# , javascript , html

Posted 1 month ago

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