Educational Qualification Diploma//BSC/BCA/ b-tech in Computer Science , IT, Electronics or Equivalent Certification (Optional but beneficial) :CCNA, Comp TIA Network+, MTA (Windows Server) Roles & Responsibilities Assist with setup and management of Windows Server and Active Directory (AD) Help maintain user accounts, group policies (GPO), DNS/DHCP Support NAS storage systems (QNAP/Synology) user access, folders, and backups Monitor and report on backup health and DLM (Data Lifecycle Management) practices Provide first-level support to end users for hardware, network, and software issue Support deployment of design Softwares Help configure and maintain Fortinet firewalls and inter-office VPN connectivity Maintain IT asset logs, documentation, and SOPs Coordinate with vendors or remote support teams as needed Skills Basic knowledge of IP networking (IP, DHCP, DNS, LAN/WAN) Familiarity with Windows OS, PC setup and troubleshooting Understanding of basic server concepts (Windows Server, AD, DNS/DHCP) Interest or exposure to firewalls and network storage systems (NAS) Ability to communicate effectively and work under guidance Willingness to learn and take initiative in a small team environment Tools& Technologies Windows Server 2022/2025 Active Directory, DNS, DHCP, Group Policy Fortinet FortiGate firewall QNAP NAS Engineering Design software environments Remote support tools: Any Desk, Team Viewer, Ultra viewer Basic ticketing & documentation tools Show more Show less

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IT & Network Support Fresher