IT Network Administrator

Job Description

Job Summary Hiring for our client ● Internal IT support. ● Ensure the uptime of 99.5% for Internal IT support Devices which includes Internet, WIFI, Networking and IP Telephony equipment. ● Understanding of switching/routing techniques, IP addressing and outage management skills ● Resolution of Customer Tickets with defined SLA of 95%. ● Fault finding, troubleshooting, issue resolution and fault escalation within agreed SLA's (Remotely) flexibility. ● Work in tandem with L2 / L3 to resolve escalated issues. ● Work closely with IT Manager and team on assigned opportunity to deliver a feasible solution ● Be a guided example and a mentor in the team. ● Maintain Asset Inventory and ensure timely updates to asset Inventory. ● Vendor Management. ● Well versed with Desktop support. ● Should be a SOPC for the centre as and when needed to handle IT & Other issues as well. Skill set: ● LAN Crimping, IP Addressing, Sub-netting, VLAN, Trunking, Network Troubleshooting, Operating System, Drivers & Software installation, Desktop Troubleshooting, Data backup & Restore, Office 365 & G-Suite. Will be added advantage if having knowledge on IP Telephony. Job Type: Full-time Pay: ₹250,000.00 - ₹350,000.00 per year Schedule: Day shift Application Question(s): Are you CCNA certified Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred)