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2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Your day at NTT DATA The Senior Infrastructure and Operations Engineer is an advanced subject matter expert, responsible for ensuring the availability of the infrastructure service platforms and/or software. This role responds to situations where standard procedures have failed to fix problems in non-functioning infrastructure service platforms and/or software. This role designs system configurations, documents and manages the installation of a new network, and maintains and upgrades existing systems as necessary and later support the operation of overall IT services offered by the company. What youll be doing Key Responsibilities: Performs operational tasks to resolve all incidents / requests in a timely manner and within agreed Service Level Agreement (SLA). Update tickets with resolution tasks performed. Maintains network and services availability by performing maintenance and health checks. Supports, assists or leads engineering, design and problem isolation. Provides third level support to all incidents, requests and identify the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Escalates all tickets to seek right focus from other teams, if needed continue the escalations to management. Establishes monitoring for platform infrastructure. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Performs any other related task as required. Knowledge and Attributes: Advanced knowledge in Microsoft Solutions, i.e. design and implementation of Windows Server platforms, Office 365 migrations, Active Directory, Group Policy, System Centre Configuration. Advanced understanding of network switches, network routing, MPLS, network administration, network integration, network security and network advancement. Advanced knowledge in architecture, design, configuration, and deployment within the Microsoft Azure platform. Advanced understanding of server and desktop hardware/operating systems, networks, firewalls. Excellent oral, written and presentation communication skills. Advanced knowledge of IT infrastructure management processes, techniques, risks and best practices. Advanced knowledge of infrastructure technologies such as system management, system/network administration and development. Advanced knowledge of server administration, data center operations, project and change management principles and practices. Ability to facilitate discussions in order to address emerging problems and opportunities. Ability to handle multi-task, set priorities and meet deadlines. Advanced knowledge and understanding of information systems technology areas. Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology or a related field. Relevant certifications such as CCIE/CCNP/ITIL/COBIT/PMP/CISA/CISM certifications. Required Experience: Advanced experience in similar IT roles, with a focus on IT infrastructure engineering and operations. Proven working experience in a large-scale organization. Advanced experience with IT frameworks ITIL, MoF, CoBIT, Run SAP. Advanced experience supporting IT infrastructure and service delivery. Advanced experience working with vendors and/or service providers. Advanced experience, judgment and drive to plan, make decisions and accomplish individual and team goals. Advanced experience working in a team-oriented, collaborative environment. Workplace type On-site Working
Posted 2 weeks ago
4.0 - 9.0 years
6 - 8 Lacs
Bengaluru
Work from Office
About The Role We are now looking for a Specialist, Risk Control (RC) in our CoE to support RC with SOx testing of IT General Controls and Application controls. You will be directly working on testing internal controls to support SOX302 attestation. The RC IT SOx Specialist is also a subject matter expert, responsible for advising the Risk team on controls design, deficiencies evaluation and improvements across multiple processes from SOx testing standpoint. A successful risk professional requires a dynamic personality and ability to adapt in a rapidly changing environment. B. responsible: key areas of responsibility will include, but are not limited to: Support testing end to end: Design and execute the day-to-day testing activities of IT and application controls, with a focus on regulatory/compliance (SOX) related risks Collect, analyze, and interpret information to assess and conclude on each assigned testing area with clear concise documentation Identify gaps in design and execution, and communicate issues and recommendations to RC team and control owners Develop and maintain comprehensive documentation including process walkthrough documentation, control testing documentation and any others required Collaborate and partner with RC by providing guidance and ensuring that critical SOx controls are adequately designed and documented, in order to strengthen the control environment, mitigate the company risks and support the business in achieving objectives Collaborate participate within RC to continuously improve the RCs capabilities and governance from SOX testing standpoint B. skilled: The ideal candidate will have a strong background in IT Risk Management, IT Frameworks, Governance and Controls, Segregation of Duties 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience leading teams in an international environment Strong experience with designing and/or testing IT General Controls and automated process controls Understanding of and experience with risk management relevant fields and frameworks, including SOx, COSO, and COBIT Strong working knowledge of SOX Ability to multitask and successfully manage multiple priorities and projects Strong work ethic, enthusiastic, self-starting, adaptable and enjoys change in a super engaged team Able to work independently autonomously, while still being a strong team player Fully comfortable working in English, both written and spoken Professional certification, such as CISA/CRISC/CIA (or similar), would be an advantage Relevant Bachelors degree required Preferential: Experience designing and/or testing controls around in-house built software Experience in technology-based product development / DevOps processes Experience in large e-commerce or tech companies Experience in auditing SAP or other ERPs Key Skills Strong working knowledge of SOx Professional certification, such as CISA/CRISC/CIA (or similar), would be an advantage 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience working with teams in an international environment Strong understanding of design assessment and operating effectiveness assessment ofIT controls, and interface controls.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
The R&C IT Analyst is also a subject matter expert, responsible for advising the Risk team on controls design, deficiencies evaluation and improvements across multiple processes from testing standpoint. A successful risk professional requires a dynamic personality and ability to adapt in a rapidly changing environment. B. responsible: key areas of responsibility will include, but are not limited to: Execute and lead testing end to end for the assigned areas: Design and execute the day-to-day testing activities of IT controls, with a focus on regulatory/compliance related risks Collect, analyze, and interpret information to assess and conclude on each assigned testing area with clear concise documentation Identify gaps in design and execution, and communicate issues and recommendations to R&C team and control owners Develop and maintain comprehensive documentation including process walkthrough documentation, control testing documentation and any others required Collaborate and partner with R&C by providing guidance and ensuring that critical IT controls are adequately designed and documented, in order to strengthen the control environment, mitigate the company risks and support the business in achieving objectives Collaborate & participate within R&C to continuously improve the R&Cs capabilities and governance from an IT testing standpoint B. skilled: The ideal candidate will have a strong background in IT risk management, IT frameworks, governance and controls, Segregation of Duties, and ERP audits. 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience working with teams in an international environment Strong understanding of design assessment and operating effectiveness assessment of IT controls, and interface controls. Experience in technology-based product development / DevOps processes, cloud security and other modern day technologies Understanding of different architecture (SOA and micro services), and ability to review source codes is an added advantage. Understanding of and experience with risk management relevant fields and frameworks, including SOx, COSO, and COBIT working knowledge of SOx an advantage Ability to multitask and successfully manage multiple priorities and projects Strong work ethic, enthusiastic, self-starting, adaptable and enjoys change in a super engaged team Excellent communication skills to interact with audit teams, management and other stakeholders effectively Ability to work effectively in a virtual environment Fully comfortable working in English, both written and spoken Professional certification, such as CISA/CRISC/CIA (or similar), would be an advantage Relevant bachelors degree required Experience working with a Big4 is preferred Key Skills Understanding of and experience with risk management relevant fields and frameworks, including SOx, COSO, and COBIT 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience working with teams in an international environment Design and execute the day-to-day testing activities of IT controls, with a focus on regulatory/compliance related risks
Posted 3 weeks ago
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