It Executive

0 - 2 years

0 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Monitoring and maintaining networks and servers.
  • Upgrading, installing, and configuring new hardware and software to meet company objectives.
  • Implementing security protocols and procedures to prevent potential threats.
  • Creating user accounts and performing access control.
  • Performing diagnostic tests and debugging procedures to optimize computer systems.
  • Documenting processes, as well as backing up and archiving data.
  • Developing data retrieval and recovery procedures.
  • Designing and implementing efficient end-user feedback and error reporting systems.
  • Keeping up to date with advancements and best practices in IT administration.
  • Troubleshoot and resolve technical problems or issues related to computer software and systems
  • Maintenance, service and upkeep of the systems and all the hardware IT devices.
  • Deal and negotiate with vendors for purchasing new equipment for the company if and when needed.
  • Analyze, recommend, and implement process improvements
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
  • Train or instruct users in the proper use of hardware or software
  • Follow all company policies and procedures; protect company assets
  • Providing Remote Technical support for team members working remotely.
  • Analyze incidents and determine the level of support required. Apply diagnostic techniques to identify problems, investigate causes, and recommend solutions.
  • Utilize network monitoring tools to identify system/network outages.
  • Troubleshooting, analyzing, resolving technical issues (MS Office Suite, Windows OS, laptop, desktop, kiosks/touchscreens, printers, mobile devices like Apple/Android).

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42works

IT Services and IT Consulting

Mohali Punjab

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