IT and Admin Associate

Job Title: IT and Admin Associate

Location: Nagpur

Job Type: Full-Time (On-site)

Job Summary:

The IT and Admin Associate is responsible for ensuring the seamless operation of IT and administrative functions within the organization. This role involves managing IT assets, providing technical support, maintaining office supplies, coordinating with vendors, and ensuring efficient data management. The ideal candidate should have strong troubleshooting skills, excellent organizational abilities, and the capacity to manage multiple tasks efficiently.

Key Responsibilities:

IT Support & Asset Management:

● System Troubleshooting & Repair: Diagnose software, hardware, and network-related issues, escalating complex problems to the IT Manager or external specialists as needed.

● System Setup & Configuration: Assist in setting up and configuring new systems, ensuring proper installation of necessary software and hardware.

● IT Asset Management: Maintain an updated inventory of IT assets, tracking allocation, movement, and retrieval in HR software.

● Security & Compliance: Support IT security measures, including data security, backup, and recovery procedures.

● Health Check Up: Conduct monthly system health checks on all organizational systems according to the provided checklist.

● Data Analytics: Analyze large datasets to identify trends, patterns, and insights to support decision-making. Develop and maintain automated reporting systems and performance metrics. Monitor data quality and perform data validation to ensure accuracy.

Administration:

● Office Maintenance: Ensure a well-maintained and organized workspace.

● Inventory Management: Track office supplies, place orders as needed, and ensure timely restocking.

● Vendor Coordination: Manage procurement of office and IT supplies, ensuring cost-effective and timely delivery. Maintain vendor records and service agreements.

● Record Keeping & Data Management: Maintain accurate and confidential records of IT assets, office supplies, and vendor transactions.

● Access & Email Management: Ensure employees on long leave or exiting the company submit IT assets and notify the IT Manager for necessary account deactivation.

Additional Responsibilities:

● Assist in IT policy implementation and compliance tracking.

● Collaborate with HR and IT teams for smooth onboarding/offboarding processes.

● Support office events and meetings by setting up technical equipment.

● Suggest process improvements for IT and administrative functions.

Qualifications & Skills:

● Education: Bachelor’s degree in IT, computer science, or a related field.

● Experience: 1-3 years in IT support and office administration.

● Technical Skills: Strong troubleshooting skills in both software and hardware and basic networking.

● Organizational & Communication Skills: Strong record-keeping, multitasking, and coordination abilities.

● Problem-Solving: Ability to diagnose and resolve IT and administrative issues efficiently.

Work Environment:

● Full-time, on-site role in a dynamic office environment.

● May require occasional travel for vendor meetings or asset management.

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹350,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Mhalgi Nagar, Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: In person