IT Support Professional Mobile Programming

5.0 - 10.0 years

22 - 25 Lacs

Pune

Work from Office

Candidate Skill: Technical Skills LMS, LOS, Production Support, Issue Tracking, Escalation Handling, Stakeholder Coordination, Shift Support, Documentation, Communication, Non-Technical Support Job Description: We are looking for experienced Production Support Assistants with a strong background in non-technical support roles for a reputed organization in Pune. This is not a Business Analyst (BA) role. Key Requirements:Must have cleared Pre-Employment Requisites (PREP).Minimum 5 years of relevant experience in production support.Familiarity with LMS (Loan Management System) and LOS (Loan Origination System) is mandatory.Ability to handle escalations, support end-users, and coordinate with internal teams.Strong communication and coordination skills.Ability to document and track issues effectively.Work Schedule:5-day working week (any 5 days, including Saturday or Sunday). Rotational Shifts:10:00 AM 7:00 PM2:00 PM 11:00 PM Key Skills:Production SupportIssue Tracking and Escalation ManagementAwareness of LMS and LOSNon-technical Stakeholder CoordinationShift Flexibility

Posted 2 weeks ago

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Customer service executive Linchpin Technologies

0.0 - 4.0 years

0 - 4 Lacs

Mohali, Punjab, India

On-site

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Key Responsibilities: Handle inbound customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their issues are resolved Collaborate with other departments to improve customer experience Achieve individual and team performance targets Candidate Profile: Excellent verbal and written communication skills Ability to multitask and handle challenging situations calmly Graduate or undergraduate degree holders Basic computer knowledge and familiarity with CRM software Willing to work in rotational shifts Immediate joiners preferred

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Business Analyst Quantum Phinance

1.0 - 3.0 years

4 - 6 Lacs

Mumbai

Work from Office

We are looking for candidates who have cleared their INTERMEDIATE/IPCC CA exams for the post of Business Analyst. Responsibilities 1) Requirements gathering, 2) Documentation of scope and scenarios, 3) Project Planning/Tracking/Presentation and Coordination with key stakeholders, 4) Offsite/Onsite Application Support - Issue tracking, Change management, User Training, Audit support 5) Testing/Diagnosis of complex business scenarios 6) Team building Required Qualifications/Skills Bachelor's or Masters degree (B.com, M.com, MBA (Finance) with 1-3 years of work experience as Business Analyst Basic documentation/presentation experience Good communication and interpersonal skills Analytical thinking and problem solving capability Planning, organizational, and time management skills Proficient in Excel (compulsory) Desired Qualifications Should be well versed with BA role and responsibilities, like understanding and drafting requirement documentation, project tracking & managing end to end implementation Previous experience working in the Software Services domain, preferably for BFSI sector

Posted 1 month ago

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